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- Tasks: Enhance legal service delivery through process improvements and operational strategies.
- Company: Emerald Group, a flexible and inclusive workplace.
- Benefits: 38 days annual leave, remote work, performance bonus, and wellbeing perks.
- Why this job: Join a dynamic team and drive impactful change in legal operations.
- Qualifications: Experience in legal operations and strong analytical skills required.
- Other info: Opportunities for career progression and professional development.
The predicted salary is between 28000 - 42000 £ per year.
Description
As Legal Operations Manager, you’ll play a key role in optimising the efficiency and effectiveness of our Legal and Ethics function. You’ll drive operational excellence by managing processes, improving workflows, and enabling the scalable delivery of legal services across the organisation.
Department
Legal
Location
Remote first, UK
Compensation
Circa £35,000
About our Recruitment Process
We welcome applications from all individuals, irrespective of age, disability, sex, gender identity, sexual orientation, race, nationality, ethnic or national origin, religion, or belief. As we understand the value of the transferability of skills and experiences, we are not looking for the \’perfect candidate\’, we encourage everyone who is truly excited about our mission to apply.
We receive a high volume of interest in our roles and may close applications early if we reach capacity. We strongly recommend applying as soon as possible to avoid disappointment. If you require additional time to complete your application due to accessibility needs or other circumstances, please don’t hesitate to contact us, we’re happy to support you.
Day to day we’ll trust you to:
Process Improvement & Operational Excellence
- Identify opportunities for process improvement across the legal team and service delivery
- Drive delivery of process change initiatives from scoping through to implementation and review
- Monitor and report on the effectiveness of implemented changes using KPIs and feedback loops
- Champion a culture of continuous improvement and operational excellence
Performance, Reporting & Data
- Develop and maintain legal department KPIs, dashboards, and reporting tools
- Interpret data and translate insights into actionable improvements
Technology & Systems
- Manage legal tech platforms (e.g., CLM, matter management)
- Keep process documentation and templates up to date
Change & Stakeholder Management
- Support change initiatives and stakeholder engagement
- Work with teams to map workflows and resolve pain points
Governance, Risk & Compliance
- Assist with audits, risk assessments, and policy implementation
Operational Support
- Oversee day-to-day operations and respond to team queries
- Support in the management of queries from the wider team
You’ll need to have:
Skills & Competencies
- Strong analytical and problem-solving skills.
- Excellent organisational and time management abilities.
- Proficiency with legal technology platforms and document management systems.
- Ability to interpret data and turn insights into actionable improvements.
- Skilled in stakeholder engagement and cross-functional collaboration.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
Experience
- Proven experience in legal operations or a similar role within legal, compliance, or corporate governance.
- Experience with contract lifecycle management (CLM) and document management systems (preferred).
- Track record of leading process improvement and change initiatives.
- Familiarity with legal service delivery models and operational best practices.
Behaviours & Attributes
- Proactive and self-motivated with a continuous improvement mindset.
- Collaborative and inclusive, able to build strong relationships.
- Resilient, adaptable, and comfortable with change.
- Detail-oriented with a commitment to accuracy and quality.
- Strategic thinker with a hands-on approach to problem solving.
- Professional, ethical, and discreet when handling sensitive information.
What’s in it for you?
At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we\’ve been flexified so you can trust that we\’re a truly flexible workplace. All we ask is that you attend the office once a month to come together with work colleagues. You\’ll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.
You’ll receive a wide range of benefits, such as 38 days annual leave (inclusive of bank holidays, remote flexible working, a discretionary performance bonus, 6% pension contribution and various benefits aimed at supporting your wellbeing and work-life balance such as a working from home allowance. You can check out a full list of our benefits here.
Roles are advertised at a benchmarked market median rate. Offers will be made within a range of the median, depending on skills and experience.
Please note – Applicants must be authorized to work in the UK without restrictions or sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.
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Legal Operations Manager employer: Emerald Publishing
Contact Detail:
Emerald Publishing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Legal Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its legal operations. Familiarise yourself with their processes and think about how you can bring value to their team. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application better, so don’t miss out on that opportunity!
We think you need these skills to ace Legal Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in legal operations. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Analytical Skills: Since this role is all about enhancing efficiency, be sure to include examples of how you've used data to drive improvements in past positions. We love seeing candidates who can turn insights into action!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Emerald Publishing
✨Know Your Legal Tech
Familiarise yourself with the legal technology platforms mentioned in the job description, especially contract lifecycle management (CLM) and document management systems. Be ready to discuss how you've used these tools in past roles and how they can enhance efficiency in legal operations.
✨Showcase Your Process Improvement Skills
Prepare specific examples of process improvements you've led in previous positions. Highlight your analytical skills by discussing how you identified pain points and implemented solutions that aligned with business goals. This will demonstrate your proactive approach to enhancing legal service delivery.
✨Engage with Stakeholders
Think about how you've collaborated with cross-functional teams in the past. Be prepared to share experiences where you successfully engaged stakeholders to drive change or improve workflows. This shows your ability to build strong working relationships, which is crucial for this role.
✨Emphasise Your Adaptability
Given the fast-paced nature of legal operations, be ready to discuss how you've adapted to changes in previous roles. Share examples that highlight your resilience and commitment to continuous improvement, as these traits are essential for thriving in a dynamic environment.
