Cyber Claims Handler | 29911

Key responsibilities including however, not limited to the following:

• Proactively handle cyber and claims on capacity providers from first notification of loss to settlement within the delegated authorities
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information
• Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of products and wordings
• Identify and elevate claims related issues to Claims Manager and Claims Director where necessary

Qualifications required:

• Educated to degree standard
• DIP, ACII or legal degree preferred

Experience required:

• Minimum of 3 years’ experience of handling claims
• Good understanding of insurance policy wordings – cyber and tech policies a particular advantage
• Experienced with cross border and international cyber incidents or forensic investigations, or at minimum a good understanding of international considerations relating to cyber claims particularly with regards to Canada, the USA, UK, and Australia
• Experienced at working with incident response vendors, in particular legal and forensic providers

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