Facilities Manager - Film Industry

Emelec Building Services Ltd is an equal opportunities employer specialising in building services contracting across the Commercial, Industrial, Film, Medical, Retail and Leisure sectors. Our services cover all aspects of M&E installation, maintenance and compliance for commercial buildings — including new installations, repairs, modernisation and refurbishment.

Reporting directly to the Director, the Facilities Manager will take ownership of a number of key hard services Facilities Management contracts. The role will involve ensuring that all planned and reactive maintenance activities are completed efficiently, safely and to the highest standards, whilst maintaining full compliance with statutory and contractual requirements.

The Facilities Manager will oversee the Works Controller and a team of multi-skilled engineers, ensuring that works are delivered to meet client expectations and that Emelec continues to provide the professional, reliable service our clients have come to expect.

Key Responsibilities:

• Take full responsibility for the day-to-day management of a portfolio of hard services FM contracts.
• Ensure all PPM and reactive works are completed within agreed timescales, budgets and quality standards.
• Manage and monitor KPIs and SLAs, ensuring continuous contract performance improvement.
• Develop strong client relationships, acting as the main point of contact for contract delivery.
• Ensure compliance with statutory maintenance and certification requirements including electrical testing, HVAC, fire systems, emergency lighting and water hygiene.
• Ensure all relevant documentation, including RAMS, method statements and service records, are accurately maintained and up to date.
• Prepare contract performance reports and present findings to the Director as required.
• Manage sub-contractors and suppliers, ensuring their performance meets Emelec’s standards and that all required PQQs, insurances and accreditations are current.

Legionella and Compliance:

• Take lead responsibility for ensuring all Legionella control measures are implemented and recorded in line with L8 and HSG274 guidance.
• Oversee temperature monitoring, TMV servicing, sampling schedules and remedial actions.
• Liaise with water hygiene specialists and maintain full audit trails of all documentation.
• Ensure all statutory compliance requirements are understood, planned and achieved across all managed sites.
• Conduct and review risk assessments as required to maintain a safe and compliant environment.

People Management:

• Line manage the Works Controller and a team of Engineers, ensuring that workloads are balanced and that the team operates effectively and efficiently.
• Support and mentor the Works Controller to ensure smooth coordination of planned and reactive works.
• Oversee engineer scheduling, workload allocation and job completion through simPRO.
• Promote a proactive culture of accountability, teamwork and safety awareness.
• Conduct toolbox talks and ensure policies, procedures and safe working practices are followed at all times.
• Identify training and development needs within the team and arrange for appropriate learning opportunities.

Financial and Operational Management:

• Work with the Director to manage contract budgets, costs and profitability.
• Review and approve supplier quotations to ensure best value for money.
• Monitor and control labour utilisation, materials spend and sub-contractor performance.
• Identify opportunities for contract growth and additional works through proactive client engagement.
• Ensure all invoices, purchase orders and job sheets are processed accurately and in a timely manner through simPRO.

Health, Safety and Environment:

• Maintain and promote the highest standards of health and safety across all operations.
• Carry out site inspections to ensure safe systems of work are in place and adhered to.
• Investigate and report on any incidents or near misses, implementing corrective actions promptly.
• Support continuous improvement in safe working practices and compliance with company policies.

Key Requirements:

• Have proven experience in managing hard services FM contracts within commercial or industrial environments.
• Demonstrate strong understanding of mechanical and electrical systems, statutory maintenance and compliance requirements.
• Have sound knowledge and practical experience of Legionella management and water hygiene controls.
• Possess excellent organisational and communication skills, capable of managing multiple contracts simultaneously.
• Be a strong leader, capable of motivating and developing teams to deliver high-quality outcomes.
• Be confident liaising with clients, suppliers and engineers at all levels.
• Have experience with CAFM systems (knowledge of simPRO desirable).
• Be commercially aware, with good understanding of budgeting and financial control.
• Have strong attention to detail and a methodical approach to problem solving.
• Be IT literate, with proficiency in MS Office (Outlook, Excel, Word).
• Hold a full UK driving licence and be able to travel to sites as required.

Desirable Requirements:

• Relevant qualifications in Mechanical, Electrical or Building Services disciplines.
• IOSH Managing Safely or equivalent H&S qualification.
• Experience in managing compliance audits or statutory testing programmes.
• Knowledge of AutoCAD or the ability to interpret technical drawings.

Location: Watford (office-based with regular site visits)