At a Glance
- Tasks: Transport and assist vulnerable service users to medical appointments with care and empathy.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.71 per hour, enjoy paid holidays, and access health consultations.
- Other info: Flexible shifts, supportive team environment, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Valid UK driving licence, commitment to patient care, and good communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Overview
Ambulance Care Assistants are based in Nottingham (S81). This is a full time/permanent position with varying shifts Mon – Sun between 05:30 and 00:00.
An Ambulance Care Assistant (ACA) is a rewarding role. Each day you’ll help someone in need, making their day easier and gaining a sense of achievement from your work.
Responsibilities
- Transport elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities.
This can be carried out as two-person crews or alone, so a full UK manual driving licence and good physical fitness are required.
- Assist with lifting, securing and helping service users in and out of the ambulance.
- Assist with handing over patients to appropriate staff on arrival at treatment centres or hospitals, or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs, or similar, both in and out of hospital and during medical flights.
- Assist service users with challenging behaviour and/or mental health illnesses.
- Ensure the ambulance is kept safe, clean and tidy.
Qualifications
- Hold a valid UK manual driving licence (6 points maximum).
- Committed to patient care.
- Effective communicator with experience dealing with emotional circumstances.
- Calm, considerate driver and good team player.
- Pass an Enhanced DBS check (company funded).
- Familiar with the local and surrounding area.
- Be physically fit for patient handling and moving.
- Be able to work flexible shifts between 05:30 and 00:00, Monday to Sunday (with notice).
Benefits
- Paid holiday entitlement
- 40 hours per week – Full Time
- Life Assurance – £5,000
- Company sick pay covering full salary for 20 days after 2 years’ service
- 24/7 online/telephone GP consultations and access to prescriptions
- Second medical opinion support
- Hospital cash plan with sickness protection
- Cash-plan benefits for dental, optical, chiropody
- Access to mental health consultations
- Access to physiotherapy consultations
- Access to legal advice on domestic issues
- Financial guidance on retirement planning, tax savings and benefits
- Long Service Recognition Scheme
- Internal recognition scheme with annual event
- Refer a Friend recruitment incentive
- The EMED Foundation
- Pension Scheme
- Blue Light Card
- Uniform provided
- EAP (Employee Assistance Programme)
- Flu vaccination through internal campaigns
- Other duties
- Transport service users to and from medical appointments and between healthcare facilities.
- Assist with transporting end-of-life service users with empathy.
- Build rapport through effective communication with patients and their relatives.
- Assist with lifting and moving, and ensure patient safety during handovers.
- Transfer patients between beds, chairs, and within hospital or during medical flights.
- Support service users with challenging behaviour and/or mental health illnesses.
- Maintain ambulance safety, cleanliness and tidiness.
- What we look for
- Hold a valid UK manual driving licence (6 points maximum).
- Committed to patient care.
- Effective communicator in often emotional circumstances.
- Calm, careful driver and good team player.
- Enhanced DBS clearance (company funded).
- Familiar with the local area.
- Be physically fit for patient handling and moving.
- Be able to work flexible shifts between 05:30 and 00:00, Monday to Sunday (with notice).
Our Values
Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, take responsibility and act with integrity.
Empowered – We are confident and committed to delivering the highest quality service.
About Us
The EMED Group is the result of the merger of ERS Medical and E-Zec Medical.
We are the largest Patient Transport and Care Partner to the NHS with around 4,000 colleagues across 60 depots.
Our aim is to develop patient care transport services that improve health and wellbeing by providing transport that supports patient care, community support, mental health and medical courier services.
EMED Group is committed to equality, diversity and inclusion, and to treating all employees, patients and clients with dignity and respect.
We promote equal opportunities and an inclusive and safe working culture for all.
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