At a Glance
- Tasks: Support police in transporting service users to healthcare facilities while ensuring their safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £13.56 per hour with life assurance, sick pay, and health consultations.
- Other info: Full training provided; flexible shifts from Wednesday to Saturday.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Full UK driving licence and a passion for patient care required.
The predicted salary is between 13.56 - 13.56 £ per hour.
We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Guildford, Surrey.
We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities.
This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence.
Full training will be provided for this rewarding role.
This is a full time role, working Wednesday - Saturday 12pm-10pm. (Please only apply if you can commit to these hours)
Some of the benefits you can expect
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e. g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Main Duties
- Working as part of a team to support the service user on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Supporting challenging service users, who may need physical intervention.
- Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
- Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety.
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean, and tidy.
Successful candidates will have
- Full manual UK driving licence.
- Committed to patient care and the ability to build a rapport with patients.
- An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your licence.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling, moving and occasionally, patient restraint when required.
- Able to problem solve and identify key changes in patients’ behaviour whilst working demanding situations.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.
We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots.
Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Please note that this role will be subject to several regulatory pre‑employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.
Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
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Ambulance Care Assistant - Mental Health in Guildford employer: emedgroup
At EMED Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in Wellington. Our commitment to employee well-being is reflected in our comprehensive benefits package, including life assurance, mental health support, and a long service recognition scheme. We foster professional growth through strategic leadership opportunities and a focus on performance delivery, ensuring that every team member feels valued and empowered to make a meaningful impact in patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant - Mental Health in Guildford
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like emedgroup that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like emedgroup face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Ambulance Care Assistant - Mental Health in Guildford
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at emedgroup
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of emedgroup is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
