Medicines Management Technician in London

We are looking for a driven and knowledgeable Medicines Management Technician (MMT) to join our forward-thinking NHS primary care team. This is a fantastic opportunity for a registered technician ready to step outside their comfort zone and contribute meaningfully to safe, efficient, and evidence-based prescribing. Your role is likely to evolve and adapt to business needs, giving you the chance to take on new challenges, grow your expertise, and develop as a well-rounded healthcare professional.

The MMT will play a vital role in medicines reconciliation, high-risk medication monitoring, repeat prescription management, QOF support, and clinical governance across NHS services. You'll work both independently and as part of a multidisciplinary team - including GPs, pharmacists, nurses, and ICB colleagues to optimise patient care and prescribing practice.

Please note: Working hours are Monday to Friday, 9am to 6pm. Primarily remote working, with the requirement to attend the Euston (London) office up to 2 days per month, depending on business needs.

• Medicines Reconciliation and Optimisation: Implement the Medicines Management Enhanced Service Specification and promote cost-effective prescribing practices.
• Prescription Management: Oversee repeat prescription and electronic repeat dispensing (eRD) requests to ensure timely and accurate processing.
• Service Design and Improvement: Contribute to the design and setup of new services aimed at improving medicines reconciliation and prescribing processes.
• Policy Development and Training: Write and update policies related to prescribing and the prescription process. Make recommendations and provide training/support on new policies and services to ensure continuous improvements in medicines safety and efficiency.
• Collaboration with Clinicians: Establish and maintain effective working relationships with clinicians across the organisation, including pharmacists, GPs, and nurses, to promote safe, cost-effective prescribing.
• Data Analysis: Extract, analyse, and interpret prescribing data, as well as incident reports, to ensure prescribing practices are safe and cost-effective.
• Responding to Queries: Address queries from the Head Office Clinical team, remote clinicians, patients and the Support team in a timely manner.
• Monitoring MHRA Alerts: Actively monitor and respond to appropriate MHRA alerts affecting the service.
• High-Risk Prescribing Areas: Monitor and manage high-risk prescribing, including controlled drugs, antibiotics, and high-risk medicines, ensuring appropriate action is taken to minimise risks.
• Service Improvement and KPIs: Demonstrate the success of interventions and service improvements using KPIs.
• Collaboration with ICB Pharmacists: Routinely liaise with ICB pharmacists and technicians to ensure key Quality Indicators are met and maintain a high standard of service delivery.
• Audit and Prescribing Efficiency: Audit prescribing practices across the practice to ensure alignment with local prescribing guidance (e.g., NWL) and efficiency protocols.

• GPHC Registered Medicines Management Technician with a minimum of 2 years of experience.
• Experience using SystmOne is preferred but not essential—strong IT skills and the ability to quickly adapt to new digital systems are required.
• CPPE pathway enrolment or relevant CPD in medicines management.
• Experience in a primary care setting.
• Experience working in a GP practice or within an ICB role.

• Experience in setting up new services and improving existing ones.
• Familiarity with data analysis and interpretation from EPACT (e.g., prescribing patterns, cost-effectiveness).

• Salary: £32,000 yearly
• 25 days holiday + eMed flex-leave
• 5% employer pension contribution
• Life Insurance 4x annual base salary
• Health cash plan
• Employee Assistance Program
• Enhanced Maternity, Paternity and Adoption pay.
• Health & Wellbeing resources
• Eye care voucher reimbursement (up to £20)
• Up to £80 towards noise cancelling headphones

Please note that offers of employment are subject to receipt of satisfactory references and an enhanced DBS check.

Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.

At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…

We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.