HR and Payroll Administrator

Responsibilities

• We are seeking for a HR Administrator to play a key role in supporting the day-to-day operations of the HR team. Reporting to the Associate Director of Payroll & Reward, you’ll assist with a range of administrative tasks across the employee lifecycle, including onboarding, offboarding, maintaining employee records, and supporting the payroll and benefits processes
• This is a great opportunity to gain hands‑on experience in various areas of HR, such as systems administration, employee support, recruitment, Employee Relations and HR coordination. You’ll bring strong organisational skills, attention to detail, and a willingness to learn as you contribute to a positive and efficient HR function
• This is an office based role, located in Euston London. We operate Monday to Friday, 9am to 6pm
• Ensure all employee data is accurately processed and maintained through proficient use of the HR systems. These include BambooHR and Service Now
• Develop and sustain strong working relationships with Clinical Operations and the Senior Leadership Team (SLT) to support aligned, professional, and cohesive business operations
• Develop knowledge of payroll processing, calculations, answering employee queries and supporting the business with payroll reporting requests
• Stay up to date with relevant legislative changes and payroll best practices, proactively sharing knowledge to drive continuous service improvement
• Create and maintain clear, up-to-date process documentation to reflect any changes in policy, procedures, or legislation
• Provide advice on all aspects of the employee lifecycle and HR processes at an operational level
• Support employee relations administration activities across the organisation, ensuring all documentation and communication is legally compliant and professionally managed
• Ensure all employee records and personnel files are accurate, up to date, and maintained with the highest standards of data integrity
• Deliver excellent customer service in response to employee and line manager queries, resolving issues efficiently and with a right‑first‑time mindset
• Advise on employee benefits and policy application, offering tailored, discretionary guidance when needed
• Manage all transactional activities across the employee lifecycle and identify opportunities for process improvements

Benefits

• Health Cash Plan
• Life Insurance 4x annual base salary
• eMed Flex Leave
• Health & Wellbeing resources
• Up to £80 towards noise cancelling headphones
• Employee Assistance Program
• Enhanced Maternity, Paternity and Adoption pay
• Eye care voucher reimbursement (up to £20)
• 5% employer pension contribution for 5% employee contribution

Qualifications

• A genuine interest in the HR and Payroll environment, with a willingness to learn and grow
• Strong time management and organisational skills, with the ability to manage multiple priorities and work accurately under pressure
• Customer‑focused approach - committed to meeting the needs and exceeding the expectations of both internal and external stakeholders
• High level of attention to detail and accuracy in all tasks
• Proficient in the use of Google platforms, G‑Mail, Google sheets etc
• Consistent and disciplined approach to handling confidential and sensitive information
• Excellent written and verbal communication skills