At a Glance
- Tasks: Support pharmacy operations and coordinate clinical tasks in a dynamic environment.
- Company: Join a forward-thinking health tech company focused on scaling healthcare operations.
- Benefits: Enjoy competitive salary, 25 days holiday, monthly socials, and health care cash plan.
- Other info: Opportunity for career growth and professional development in a supportive team.
- Why this job: Make a real difference in healthcare while developing your skills in a fast-paced setting.
- Qualifications: Experience in operations or admin roles preferred; strong attention to detail is essential.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an Operations Support Coordinator to support both pharmacy operations and wider clinical operations. The role is split between hands-on pharmacy support – ensuring stock is maintained, orders are packed and dispatched accurately, and the pharmacy runs smoothly – and operational coordination, including reporting, scheduling, stock tracking, and process management. You will also gain an understanding of our remote Weight Management service and provide operational support across the Clinical Operations team when needed, including clinician onboarding, rota planning, and performance tracking. This role is ideal for someone organised, proactive, and interested in health technology and scaling healthcare operations. You’ll work closely with pharmacy and clinical teams in a fast-paced, growing environment.
We are looking for a full-time, on-site role based at eMed Pharmacy in Euston, London, working Monday to Friday, 09:00–18:00.
What you’ll work on
- Stock management
- Conducting weekly stock checks to ensure the pharmacy has everything it needs
- Identifying low stock levels and initiating orders accordingly
- Working with Finance to raise purchase orders and obtain supplier quotes
- Supporting stock forecasting to inform order quantities and avoid shortfalls
- During the pharmacy day
- Working alongside dispensers to help pack orders during high demand.
- Ensuring loaded trolleys can flow through the pharmacy and hallways
- Ensuring the workspace remains clear and ready for continuous loading throughout the day
- Receiving deliveries from reception, bringing stock down, and storing it neatly and correctly
- Coordinating end-of-day collection, ensuring all packaged orders are handed over to delivery partners correctly
- Verifying that the number of packages handed over matches the pharmacy dispatch count
- Ensuring the workspaces are clean, and organised.
- Ensuring any stock is accessible and ready for the next day.
- Administrative work
- Liaising with the support team to resolve any queries or issues as they arise
- Troubleshooting pharmacy software issues and escalating hardware or system problems to IT where needed
- Managing cover for the pharmacy team, including coordinating with the external agency supplying local dispensers to ensure shifts are covered.
- Weight Management – Operational Cover
- Supporting clinician onboarding by raising IT tickets and coordinating system access and device allocation
- Developing familiarity with the rota structure and agency coordination process so cover can be maintained during absences
- Providing a point of contact and first-line operational support across the Weight Management service when required
- Maintaining weekly checks and coordinating with the wider team to ensure continuity of service quality and KPIs
- Helping to identify and document repeatable processes to support scalability and easier onboarding and offboarding
- Supporting the adoption of new tools or ways of working as the function evolves.
What we’re looking for
- Experience in operations, coordination, or administrative role is preferred (healthcare, pharmacy or logistics experience is a bonus).
- Comfortable using multiple software systems simultaneously.
- Strong attention to detail and a reliable approach to tasks.
- Good communication and teamwork skills in a fast-paced environment.
- Highly organised with the ability to manage multiple priorities.
- Willing to complete a Level 2 Pharmacy Dispenser course (existing qualification is a bonus).
What we offer
- Salary range from £30,000 to £35,000 per year
- 25 days holiday
- Breakfast and all-day snacks
- Monthly socials
- Health care Cash Plan including physio, digital clinical appointments and wellbeing for you, your partner and children
- £80 contribution to noise-cancelling headphones
- Life insurance cover of 4× salary
- Pension contribution matched up to 5 %
- Cycle-to-work scheme
Please note that offers of employment are subject to receipt of satisfactory references and an enhanced DBS check. We are an equal-opportunity employer. All applicants are considered without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.
Operations Support Coordinator employer: eMed Healthcare UK
At eMed Pharmacy, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Euston, London. Our culture fosters collaboration and innovation, providing employees with opportunities for professional growth and development within the healthcare technology sector. With competitive benefits such as a generous holiday allowance, health care cash plan, and a supportive team atmosphere, we are committed to ensuring our staff feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Coordinator
✨Tip Number 1
Get to know the company! Research eMed Pharmacy and understand their values, mission, and the specifics of the Operations Support Coordinator role. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and coordination. Think about examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind.
We think you need these skills to ace Operations Support Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Support Coordinator role. Highlight your relevant experience in operations, coordination, or administrative roles, especially if you have a background in healthcare or pharmacy.
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, give examples of how you've managed multiple priorities in the past. We want to see that you're proactive and can keep things running smoothly in a fast-paced environment.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and skills. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at eMed Healthcare UK
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of the Operations Support Coordinator role. Familiarise yourself with stock management processes, reporting, and scheduling. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple priorities in a fast-paced environment. Highlight any experience you have in coordinating teams or processes, especially in healthcare or pharmacy settings, as this will resonate well with the interviewers.
✨Demonstrate Your Tech Savvy
Since the role involves using multiple software systems, be ready to talk about your experience with technology. Mention any relevant tools you've used in previous roles and how you adapted to new systems quickly. This shows you're proactive and can handle the tech side of operations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and the Weight Management service. This not only shows your interest in the role but also gives you a chance to assess if the company culture and values align with yours. It’s a win-win!
