At a Glance
- Tasks: Transport patients safely and provide empathetic care during night shifts.
- Company: Join EMED Group, the largest patient transport partner to the NHS.
- Benefits: Enjoy life assurance, online GP access, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth and community support.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Full UK driving licence, physical fitness, and a passion for patient care.
The predicted salary is between 27000 - 28000 £ per year.
The Ambulance Care Assistant (ACA) transports elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities, working nights (20:00–08:00) on a 4 on, 4 off shift pattern (40.36 hrs per week). The role may involve two‑person crews or solo operation, requiring a full UK driving licence and a good degree of physical fitness.
Responsibilities
- Transport patients to and from appointments and healthcare facilities.
- Assist with the safe lifting, securing and transfer of patients to and from ambulances and various transport platforms.
- Provide empathetic, patient‑focused care and effective communication with patients, families and colleagues.
- Assist with the handling of ‘end‑of‑life’ service users and challenging behaviours or mental health illnesses.
- Ensure the ambulance is kept safe, clean and tidy.
- Hand over patients to appropriate staff upon arrival at treatment centres or to families at their homes.
Qualifications
- Committed to patient care and a calm, considerate driving style with no more than three penalty points on your licence.
- Natural flair for team working and collaboration.
- Physically fit for patient handling and moving.
- Pass an enhanced DBS check (company funded).
- Flexible to work shift variations and familiar with the local and surrounding area.
- Full UK driving licence and a good degree of physical fitness.
- Experience communicating in emotionally charged circumstances.
Benefits
- Life Assurance – protection of £5,000 for colleagues and their families.
- 24/7 online/telephone GP consultation with access to prescriptions.
- Second opinion medical support for diagnosis or ongoing treatment pathways.
- Cash‑plan benefits: dental, optical, chiropody, mental health and physiotherapy consultations.
- Legal advice on domestic issues (e.g., motoring offences, wills and probate, personal injury).
- Financial guidance on retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme with increased annual leave after 5 years and at 5‑year intervals.
- Values‑based Internal Recognition Scheme with financial rewards and an annual recognition event.
- Refer‑a‑Friend recruitment incentive scheme with financial rewards.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) for health and wellbeing support.
- Flu vaccination (internal autumn/winter campaign).
- Supporting local communities through the EMED Foundation.
Company Values
- Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities and the planet.
- Agile – we listen, learn and adapt to improve the business, each other and ourselves.
- Reliable – we do what we say we will do, taking responsibility and behaving with integrity.
- Empowered – we are confident and committed to delivering the highest quality service.
Equality, Diversity & Inclusion
EMED Group is committed to providing equal opportunities, promoting diversity and ensuring an inclusive, safe working culture for all employees, patients, service users and clients.
Ambulance Care Assistant (Night) at EMED Group in Worcester employer: EMED Group
EMED Group is an exceptional employer for those seeking a rewarding career as an Ambulance Care Assistant in Worcester. With a strong commitment to employee wellbeing, we offer comprehensive benefits including life assurance, 24/7 GP consultations, and a supportive work culture that values collaboration and empowerment. Our focus on career growth, alongside initiatives like the Long Service Recognition Scheme and Employee Assistance Programme, ensures that our team members thrive both personally and professionally while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant (Night) at EMED Group in Worcester
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like EMED Group that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like EMED Group face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Ambulance Care Assistant (Night) at EMED Group in Worcester
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at EMED Group
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of EMED Group is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
