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- Tasks: Transport elderly and vulnerable service users to medical appointments with care and empathy.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy life assurance, 24/7 GP access, mental health support, and paid holidays.
- Why this job: Make a real difference in people's lives while working flexible night shifts.
- Qualifications: Full UK driving licence, good physical fitness, and a passion for patient care.
- Other info: Be part of a diverse team committed to equality and community support.
The predicted salary is between 24000 - 36000 £ per year.
We have a fantastic opportunity for a full time night Ambulance Care Assistant to join our team based in Worcester. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness. This is a permanent night role working a 4 on, 4 off shift pattern - 20.00 - 08.00. Please only apply if you can commit to these hours.
Responsibilities
- Assisting in the transportation of end-of-life service users, ensuring a high level of empathy at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
What we are looking for
- Committed to patient care.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- To be a calm, considerate, careful driver, with no more than three penalty points on your license.
- To have a natural flair for teamwork and collaboration.
- Be physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
- Be able to work flexible shifts.
- Familiar with the local and surrounding area.
Requirements
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway, may help you in preparing this information when required.
Benefits
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, including dental, optical, chiropody and more.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues (e.g., motoring offences, wills and probate, personal injury).
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme with annual leave increases after 5 years and at 5-year intervals.
- Values-based Internal Recognition Scheme with financial reward and annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation to support colleagues and local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, and we are now EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve health and wellbeing by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group is committed to providing services for our patients, service users, clients, and community and is supported by employees with diverse backgrounds. We promote equality and embrace diversity and inclusion and treat all employees, patients, service users and clients with dignity and respect. We are committed to providing equal opportunities and an inclusive and safe working culture for all.
Ambulance Care Assistant (Night) in Worcester employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant (Night) in Worcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EMED Group. Understand their values and mission, especially around patient care and community support. This will help you connect your own experiences to what they’re all about.
✨Tip Number 2
Practice your communication skills! As an Ambulance Care Assistant, you'll need to build rapport with patients and their families. Try role-playing scenarios with friends or family to get comfortable with handling emotional conversations.
✨Tip Number 3
Show off your empathy! During the interview, share specific examples of times you've helped someone in need. Whether it’s in a professional setting or personal life, demonstrating your caring nature can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at EMED Group!
We think you need these skills to ace Ambulance Care Assistant (Night) in Worcester
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you’re passionate about helping others. Share any relevant experiences that highlight your commitment to patient care and how you can make a difference in someone’s day.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Ambulance Care Assistant role. Highlight your skills and experiences that align with our needs.
Tailor Your Application: Make sure to customise your application for this specific role. Mention your driving experience, physical fitness, and any relevant communication skills that will help you connect with service users and their families.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at EMED Group
✨Know Your Role
Make sure you understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with patient transport protocols and the importance of empathy in your role. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with others in emotional situations. Think about times when you've built rapport with patients or their families, as this will demonstrate your ability to handle sensitive circumstances.
✨Demonstrate Physical Fitness
Be ready to discuss your physical fitness and any relevant experience in patient handling. You might even want to mention any training or certifications you have that relate to lifting and securing patients safely, as this is crucial for the job.
✨Prepare for Regulatory Checks
Since the role requires passing an Enhanced DBS check, be prepared to provide your full employment history. Having your HMRC record handy can make this process smoother. It shows you're organised and ready to comply with all necessary regulations.
