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- Tasks: Safely transport goods and equipment while providing excellent customer service.
- Company: Join a supportive team at EMED Group in Ipswich.
- Benefits: Life assurance, health consultations, paid holidays, and pension scheme.
- Other info: Dynamic role with potential for long-term recognition and rewards.
- Why this job: Flexible hours with opportunities for personal growth and community support.
- Qualifications: Full UK driving licence and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
We have a fantastic opportunity for a Bank Courier Driver to join our team based in Ipswich. This role is a zero hour bank contract. We work Monday to Sunday with 8 to 12 hour shifts available. The main purpose of the courier driver role is to contribute to the safe and timely movement and transportation of goods and equipment.
The role will require excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards. Using electronic and paper-based forms of recording tasks and items delivered and collected, making sure that all courier tasks are carried out correctly and to scheduled times. The role may involve heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of Roll cages. The role will be driving vehicles from small Vans up to 3.5 tonne Luton vans, these can be driven on the category B part of the UK driving licence.
What benefits can you expect?
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other duties include:
- To carry out courier journeys to various locations and to agreed routes and timings.
- To complete digital and manual documentation required by both legislation and organisational procedures.
- To maintain regular contact with the operations office using a range of communication systems.
- To ensure all items are always kept safe and secure.
- To always comply with the Road Traffic Act while driving and other relevant legislation connected to the vehicle.
- To act as customer contact at delivery points of service, and relay relevant information to the operations office.
- To complete vehicle checks prior to use, and to notify any defects to the Operations Office verbally and by recording on appropriate documentation.
- To always act in a polite and courteous manner to customers and road users.
To be considered for this opportunity, you will need:
- The ability to work on your own initiative and as part of a Team.
- Must be able to plan routes effectively.
- Must be a good communicator.
- Customer focused.
- Able to remain calm under pressure.
- Good problem-solving skills.
- Good literacy and numeracy skills.
- Good attention to detail.
- Must be able to use a PDA (training will be provided).
- Good/Clear handwriting.
- Familiar with the local and surrounding areas.
- You must have held a Full UK Manual Driving Licence for a minimum of 12 months and have no more than 6 penalty points.
Please note that this role will be subject to several regulatory pre‑employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Courier Driver - Bank in Suffolk employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier Driver - Bank in Suffolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EMED Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for courier driver roles and rehearse your answers. Focus on your communication skills and how you handle pressure, as these are key for this job.
✨Tip Number 3
Show off your route planning skills! Be ready to discuss how you would plan efficient routes and manage your time effectively. This is crucial for ensuring timely deliveries and maintaining customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at EMED Group.
We think you need these skills to ace Courier Driver - Bank in Suffolk
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role requires excellent communication with customers and colleagues, make sure to highlight any relevant experience in your application. We want to see how you can keep things running smoothly!
Be Detail-Oriented: Attention to detail is key for this position, especially when it comes to completing documentation and ensuring the safe transport of goods. Use your application to demonstrate how you've nailed this in past roles.
Highlight Your Problem-Solving Skills: The ability to stay calm under pressure and solve problems on the go is crucial. Share examples in your application where you've successfully tackled challenges, so we know you're up for the task!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board as a potential team member!
How to prepare for a job interview at EMED Group
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of the region during the interview will show that you’re proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role requires excellent communication with customers and colleagues, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or provided great customer service.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific situations where you faced challenges while driving or delivering goods. Highlight how you remained calm under pressure and what steps you took to resolve the issue.
✨Prepare for Documentation Questions
As the role involves completing digital and manual documentation, brush up on your literacy and numeracy skills. Be prepared to explain how you ensure accuracy in record-keeping and compliance with regulations.