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- Tasks: Deliver goods safely and on time while maintaining excellent communication.
- Company: Join a supportive team at EMED Group in Bury St Edmunds.
- Benefits: Enjoy life assurance, health consultations, and a pension scheme.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be the face of our service and make a difference in your community.
- Qualifications: Must have a full UK driving licence and good communication skills.
The predicted salary is between 24000 - 30000 £ per year.
We have a fantastic opportunity for a Courier Driver to join our team based in Bury St Edmunds, West Suffolk. This role is working Monday - Friday (40hrs) between 8am and 5pm. The main purpose of the courier driver role is to contribute to the safe and timely movement and transportation of goods and equipment.
The role will require excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards. Using electronic and paper-based forms of recording tasks and items delivered and collected, making sure that all courier tasks are carried out correctly and to scheduled times. The role may involve heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of Roll cages. The role will be driving vehicles from small Vans up to 3.5 tonne Luton vans, these can be driven on the category B part of the UK driving licence.
What benefits can you expect?
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave.
- Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties Include
- To carry out courier journeys to various locations and to agreed routes and timings.
- To complete digital and manual documentation required by both legislation and organisational procedures.
- To maintain regular contact with the operations office using a range of communication systems.
- To ensure all items are always kept safe and secure.
- To always comply with the Road Traffic Act while driving and other relevant legislation connected to the vehicle.
- To act as customer contact at delivery points of service, and relay relevant information to the operations office.
- To complete vehicle checks prior to use, and to notify any defects to the Operations Office verbally and by recording on appropriate documentation.
- To always act in a polite and courteous manner to customers and road users.
To Be Considered For This Opportunity, You Will Need
- The ability to work on your own initiative and as part of a Team.
- Must be able to plan routes effectively.
- Must be a good communicator.
- Customer focused.
- Able to remain calm under pressure.
- Good problem‑solving skills.
- Good literacy and numeracy skills.
- Good attention to detail.
- Must be able to use a PDA (training will be provided).
- Good/Clear handwriting.
- Familiar with the local and surrounding areas.
- You must have held a Full UK Manual Driving Licence for a minimum of 12 months and have no more than 6 penalty points.
Please note that this role will be subject to several regulatory pre‑employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Courier Driver in Suffolk employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier Driver in Suffolk
✨Tip Number 1
Get to know the company! Research EMED Group and their values. When you show up for an interview, drop in some knowledge about their mission or recent projects. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Courier Driver, you'll need to chat with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of examples from past experiences where you had to think on your feet. This will help you stand out during the interview when they ask how you handle challenges on the road.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with digital tools, which is a big plus for this role.
We think you need these skills to ace Courier Driver in Suffolk
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about keeping in touch with customers and colleagues, make sure to highlight your communication skills in your application. Use examples that demonstrate how you've effectively communicated in previous roles or situations.
Be Detail-Oriented: Attention to detail is key for a Courier Driver. When filling out your application, mention any experiences where you had to be meticulous, whether it was completing paperwork or ensuring deliveries were accurate and on time.
Highlight Your Problem-Solving Skills: We love a candidate who can think on their feet! Share instances where you've successfully navigated challenges or solved problems, especially in a driving or delivery context. This will show us you're ready for anything on the road.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our values.
How to prepare for a job interview at EMED Group
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of the region during the interview will show that you’re proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with customers or colleagues in the past. This will demonstrate your ability to maintain high standards and keep everyone informed.
✨Demonstrate Problem-Solving Abilities
Think of a time when you faced a challenge while driving or delivering goods. Be ready to explain how you handled it calmly and efficiently. This will highlight your problem-solving skills and ability to remain composed under pressure.
✨Prepare for Documentation Questions
As the role involves completing both digital and manual documentation, brush up on your literacy and numeracy skills. Be prepared to discuss how you ensure accuracy in record-keeping and compliance with regulations.