At a Glance
- Tasks: Lead and support Courier Drivers to ensure top-notch service delivery.
- Company: Join a dynamic team in a leading healthcare logistics company.
- Benefits: Enjoy life assurance, sick pay, mental health support, and more.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Full UK driving licence and experience in regulated environments required.
The predicted salary is between 30000 - 40000 £ per year.
We have a fantastic opportunity for a Team Leader to join our Courier Services team based in Shrewsbury.
The role of the Team Leader is to support the Courier Drivers in the successful completion of their role and assist with contract performance, staffing, conduct and quality and standards.
Full‑time | Mon‑Fri (0800‑1700) | 40 hours per week
Benefits
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000
- Company sick pay covering full salary for 20 days after 2 years’ service
- 24/7 online/telephone GP Consultation and access to prescriptions
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
- Hospital cash plan benefits with sickness protection scheme
- Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody
- Access to mental health consultations
- Access to physiotherapy consultations
- Access to legal advice on domestic issues e. g. motoring offences, wills and probate, and personal injury
- Financial guidance re retirement planning, tax savings and state benefits
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave
- Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event
- Refer a Friend recruitment incentive scheme with financial rewards
- The EMED foundation, to provide support to colleagues and our local communities
- Pension Scheme
- Blue Light Card
- Uniform provided
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements
- Flu vaccination (through an internal campaign in Autumn/Winter)
- Role Responsibilities
- Business Performance and Service Delivery – Deliver excellent customer service by ensuring the prompt departure of Courier Drivers from base.
- Compliance – Assist the Compliance Team with daily, weekly and monthly Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times.
- Fleet – Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal.
- Data Management – Ensure that personal data management systems are kept up to date with all employees’ details to ensure the accuracy of payroll and annual leave.
- KPIs – Support the Contract Manager with delivery of KPI’s, providing innovative ideas for improvement.
- People Management – Conduct probationary reviews with Courier Drivers in line with Company policy.
- Training – Ensure all areas of the contract deliver excellent service by delivering Annual Skills Development training and conducting driving assessments as and when required.
Requirements
- Full UK manual driving licence
- Experience of working in a highly regulated, complex business, with an understanding of healthcare logistics
- Passion for patient care and delivering a highly effective service
- Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation
- High level of commercial awareness with proven experience in achieving KPI’s within a highly regulated industry
- Strong problem‑solving skills
- Ability to coach and guide
- Excellent organisational skills with proven ability to multi‑task and prioritise as required
- Meticulous attention to detail
- Ability to stay calm under pressure and use initiative
Please note that this role will be subject to several regulatory pre‑employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.
Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
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StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Courier in Shrewsbury
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like EMED Group.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by EMED Group. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Team Leader - Courier in Shrewsbury
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at EMED Group, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at EMED Group and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into EMED Group. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at EMED Group
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at EMED Group.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to EMED Group.
