At a Glance
- Tasks: Support managers with HR issues and provide solutions in a fast-paced environment.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy life assurance, 24/7 GP access, mental health support, and a pension scheme.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact on employee relations while working remotely and travelling nationally.
- Qualifications: CIPD level 3 or equivalent experience in HR with strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
We are looking for an experienced Employee Relations Advisor to join our established ER team.
This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys supporting managers across a multi‑site operation.
You’ll work remotely day‑to‑day, with occasional travel to our Shrewsbury office for collaboration and regular travel to sites within your support area.
As an Employee Relations Advisor, you will provide a responsive, compliant and solutions‑focused ER advisory service to operational management teams across the UK.
Acting as the first point of contact, you will take the lead in supporting a broad range of generalist HR issues.
Some of the benefits can you expect
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health & physiotherapy consultations.
- Access to legal advice on domestic issues e. g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme
- Values-based Internal Recognition Scheme with financial reward
- Refer a Friend recruitment incentive scheme
- Pension Scheme.
- Blue Light Card.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Role Responsibilities
- Case Management: Support ER cases such as disciplinary actions, grievances, absence management, probation, AWOL, and flexible working.
- Manager Support: Advise line managers on informal and formal ER issues, ensuring consistent and fair application of policies.
- Policy Guidance: Ensure all advice aligns with current legislation and internal policies.
- Documentation: Maintain accurate records of ER cases and resolutions using internal systems.
- Training & Development: Upskill managers on handling ER matters effectively and legally.
- Stakeholder Engagement: Work collaboratively with trade unions and employee representatives where required.
- Reporting: Monitor ER KPIs and support continuous improvement initiatives.
Do you have what it takes?
Essential
- Experience in a Shared Service or busy HR environment managing high‑volume ER cases
- Ability to provide both remote and on‑site ER support across multiple locations
- Strong working knowledge of employment legislation and HR policy application
- Excellent verbal and written communication skills. The ability to write clear, understandable and concise correspondence with excellent attention to detail and telephone manner
- Ability to work under pressure and meet deadlines
- A proactive, solutions‑focused approach with commercial awareness
- Proficient user of Microsoft Office programmes
Desirable
- Experience with HR systems, HRIS or CRM platforms
- Background in Health Care or similar regulated environments
- Knowledge and qualifications
- Currently studying or have completed CIPD level 3 as a minimum and keen to progress.
- A minimum of 3 years HR experience with a good understanding and confidence when providing practical and commercial HR advice.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.
We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots.
Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds.
To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Employee Relations Advisor in Shrewsbury employer: EMED Group
EMED Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Shepton Mallet, we provide flexible working hours and opportunities for overtime, ensuring a balanced work-life dynamic while contributing to the vital service of maintaining our ambulance fleet. Join us to be part of a dedicated team where your skills are valued and your contributions make a meaningful impact on community health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor in Shrewsbury
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at EMED Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at EMED Group.
We think you need these skills to ace Employee Relations Advisor in Shrewsbury
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at EMED Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to EMED Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at EMED Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to EMED Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at EMED Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with EMED Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at EMED Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact EMED Group and how you would contribute to adapting HR strategies.
