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- Tasks: Support children with special needs during transport, ensuring their safety and well-being.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy flexible hours, life assurance, mental health support, and a pension scheme.
- Why this job: Make a real difference in your community while working in a supportive team environment.
- Qualifications: Must have a full UK driving licence and pass a DVLA D4 Medical.
- Other info: Part-time and full-time roles available, with no weekend work required.
Are you passionate about supporting your local community? Do you enjoy engaging with new people and are driven by supporting others? If so, then this might be the role for you. We have a fantastic opportunity for SEND Passenger Assistant/Drivers to join our Healthcare transportation team based in Weston Super Mare/Nailsea.
Your role will be hugely rewarding, albeit challenging, however we can offer you the opportunity to become an invaluable colleague very quickly within our team.
Key Responsibilities- Assist children with special educational needs during transport to ensure their safety and well-being.
- Drive carefully and considerately to safely transport children to and from their place of education using our vehicles.
- Support children in boarding and alighting from the vehicle, providing any necessary physical assistance.
- Maintain a calm and positive environment during transport, addressing any behavioural or emotional needs that may arise.
- Communicate effectively with parents, caregivers, and school staff regarding transportation arrangements.
- Ensure all safety EMED protocols are followed, including the use of seat belts and appropriate seating arrangements.
- Familiar with the safeguarding policies.
- Report any incidents or concerns promptly to your line Manager/Operations Manager.
- Assist in maintaining cleanliness of the vehicle.
- Part time (split shifts) and full time positions available.
- Example split shifts (these can vary depending on travel time) - 07:45-09:45 and 15:15-17:15.
- Monday – Friday, term time only.
- AM and/or PM shifts available.
- No weekend work.
- Flexitime.
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance regarding retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
A great SEND Passenger Assistant will be required to:
- Have a full UK driving licence with no more than three penalty points.
- Pass a DVLA D4 Medical.
- Obtain and hold a PHV Licence.
- Deliver excellent customer service.
- Display calm, considerate and careful driver behaviour.
- Be an effective and confident communicator.
- Naturally demonstrate team collaboration.
An Enhanced DBS check is required for all successful candidates which is fully funded by EMED Group. Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.
Our Values- Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
- Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
- Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
- Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Job Type: Full-time
Pay: £11.44 per hour
SEND Passenger Assistant (Driver) employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Passenger Assistant (Driver)
✨Tip Number 1
Familiarise yourself with the specific needs of children with special educational needs and disabilities (SEND). Understanding their requirements will not only help you in your role but also demonstrate your commitment to supporting them during the interview.
✨Tip Number 2
Highlight any previous experience you have working with children or in a care setting. This could include volunteering, babysitting, or any relevant roles that showcase your ability to handle challenging situations with patience and empathy.
✨Tip Number 3
Prepare to discuss your driving experience and safety record in detail. Since this role involves transporting children, being able to confidently talk about your driving history and commitment to safe driving practices will be crucial.
✨Tip Number 4
Research EMED Group and their values thoroughly. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who is genuinely interested in contributing to their mission.
We think you need these skills to ace SEND Passenger Assistant (Driver)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a SEND Passenger Assistant/Driver. Highlight your passion for supporting the community and working with children with special educational needs in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially any previous roles involving driving, customer service, or working with children. Emphasise skills like communication, teamwork, and patience, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background aligns with the job requirements, such as your driving experience or any relevant training in safeguarding policies.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EMED Group
✨Show Your Passion for Community Support
Make sure to express your enthusiasm for supporting the local community during the interview. Share any relevant experiences where you've engaged with children or individuals with special educational needs, as this will demonstrate your commitment to the role.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would communicate with parents, caregivers, and school staff. Use examples from past experiences to illustrate your ability to convey important information clearly and compassionately.
✨Demonstrate Your Driving Competence
Since driving is a crucial part of the job, be ready to talk about your driving experience. Mention your full UK driving licence and any relevant training or certifications. Discuss how you ensure safety and care while driving, especially when transporting children.
✨Prepare for Behavioural Scenarios
Think about potential challenges you might face while transporting children with special educational needs. Prepare to discuss how you would maintain a calm environment and address any behavioural or emotional needs that may arise during transport.
