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- Tasks: Lead a team to deliver excellent patient transport services and ensure compliance.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy competitive pay, life assurance, health consultations, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Management experience, strong communication skills, and a valid UK driving licence required.
- Other info: Dynamic workplace with opportunities for growth and recognition for long service.
The predicted salary is between 28000 - 42000 £ per year.
We have a fantastic opportunity for a Team Leader to join our team based in Redhill with travel across Surrey. Contract type: Full time, Permanent, 37.5 hours per week. Monday-Friday between and 1 Saturday in 5 – element of out of hours on-call including evenings and bank holidays. The role will be working closely with our Operations Manager and overseeing the daily operations of the business.
What benefits can you expect?
- £14.15 per hour
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Role Responsibilities
- Business Performance and Service Delivery – Deliver excellent customer service by ensuring the prompt departure of Ambulance Care Assistants from base.
- Compliance – Assist the Compliance Team with daily, weekly and monthly Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times.
- Fleet – Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal.
- Data Management – Ensure that personal data management systems are kept up to date with all employees' details to ensure the accuracy of payroll and annual leave.
- KPIs – Support the Contract Manager with delivery of KPIs, providing innovative ideas for improvement.
- People Management – Conduct probationary reviews with Ambulance Care Assistants in line with Company policy.
- Training – Ensure all areas of the contract deliver excellent patient service by delivering Annual Skills Development training and conducting driving assessments as and when required.
Do you have what it takes?
- The ability to build strong, effective relationships with colleagues and stakeholders at all levels.
- Management/supervisor experience.
- Excellent communication skills, both written & verbal.
- Meticulously organised with a proven track record of successfully reaching deadlines.
- A full valid UK driving licence, with less than 6 penalty points.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Our Values
- Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
- Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
- Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
- Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all. EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
Team Leader in Redhill employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Redhill
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they’re all about collaboration and reliability. Think of examples from your past that showcase your management skills and how you’ve built strong relationships.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at EMED Group. We’re all about empowering our team and making a difference in the community!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and reinforces your communication skills, which are key for a Team Leader position.
We think you need these skills to ace Team Leader in Redhill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Team Leader role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give examples of how you've used them in previous roles. Whether it's managing a team or ensuring compliance, we want to see how you’ve made an impact.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team!
How to prepare for a job interview at EMED Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role and its responsibilities. Familiarise yourself with the job description, especially the key areas like business performance, compliance, and people management. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a Team Leader, your ability to manage and motivate a team is crucial. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your communication skills and how you build strong relationships with colleagues and stakeholders, as this aligns with their values of collaboration and reliability.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to discuss your understanding of health and safety regulations and how you’ve ensured compliance in previous positions. Think of specific instances where you’ve conducted checks or implemented procedures that improved safety and efficiency.
✨Emphasise Your Organisational Skills
The job requires meticulous organisation and the ability to meet deadlines. Be prepared to share how you manage your time and prioritise tasks effectively. You could mention tools or methods you use to stay organised, which will demonstrate your proactive approach to managing operations.
