At a Glance
- Tasks: Transport and assist vulnerable patients with empathy and care.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.21 per hour with great perks like life assurance and mental health support.
- Other info: Flexible shifts available; join a collaborative team dedicated to patient care.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Full UK driving licence, good communication skills, and physical fitness required.
The predicted salary is between 10 - 15 € per hour.
We have a fantastic opportunity for Ambulance Care Assistants to join our new team based in Reading.
Responsibilities:
- Assisting in the transportation of 'end of life' service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
- Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
- This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
- Committed to patient care.
Qualifications:
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- To be a calm, considerate, careful driver, with no more than three penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling and moving.
- Hold a valid UK manual driving licence with less than 6 points.
- Pass an Enhanced DBS check (company funded).
- Be able to work flexible shifts.
- Familiar with the local and surrounding area.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.
Company Information:
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
Values:
- Collaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
- We listen, learn and adapt to improve the business, each other, and ourselves.
- We do what we say we will do, we take responsibility and we behave with integrity.
- We are confident and committed to taking responsibility to deliver the highest quality service.
Benefits:
- £12.21 per hour
- Full time role which includes weekends with shifts varying from 0500 to 0100 (including weekends and bank holidays)
- Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Ambulance Care Assistants in Reading employer: EMED Group
EMED Group is an exceptional employer for Ambulance Care Assistants, offering a supportive work culture that prioritises empathy and collaboration in patient care. With competitive pay, comprehensive benefits including mental health support and financial guidance, and opportunities for long-term recognition and growth, employees are valued and encouraged to thrive in their roles. Located in Reading, our team is dedicated to making a meaningful impact in the community while ensuring a safe and fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistants in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EMED Group. Understand their values and mission, especially around patient care. This will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice your communication skills! As an Ambulance Care Assistant, you'll need to communicate effectively with patients and their families. Role-play common scenarios with a friend to build your confidence and empathy.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well in a team, especially in challenging situations. This is key for the role, so be ready to share those stories during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at EMED Group. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Ambulance Care Assistants in Reading
Some tips for your application 🫡
Show Your Empathy:When writing your application, make sure to highlight your ability to connect with people, especially in emotional situations. We want to see how you can bring compassion and understanding to the role of Ambulance Care Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experience and skills, so we can easily see how you fit into our team. Remember, less is often more!
Tailor Your Application:Make sure to customise your application for this specific role. Mention relevant experiences that align with the responsibilities listed in the job description, like patient handling or communication skills. We love seeing candidates who take the time to tailor their applications!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EMED Group
✨Show Your Empathy
As an Ambulance Care Assistant, empathy is key. During the interview, share examples of how you've effectively communicated with patients or their families in emotional situations. This will demonstrate your ability to connect and provide compassionate care.
✨Highlight Your Teamwork Skills
This role requires collaboration, so be ready to discuss your experiences working in teams. Talk about specific instances where you contributed to a team effort, especially in high-pressure environments, to show that you can work well with others.
✨Demonstrate Your Physical Fitness
Since the job involves lifting and moving patients, it's important to convey your physical fitness. Mention any relevant experiences or training that showcase your ability to handle the physical demands of the role, such as sports or previous jobs.
✨Know the Local Area
Familiarity with the local area is crucial for this position. Before the interview, brush up on your knowledge of Reading and its surroundings. Being able to discuss local routes or landmarks can show your preparedness and commitment to the role.