Courier Driver (Bank) in Norwich

We have a fantastic opportunity for a bank Courier Driver to join our team based on our Norfolk and Waveney contract in the Great Yarmouth, Lowestoft and surrounding areas due to continued growth, holiday and sickness support to the courier team working out of the James Paget University Hospital.

The main purpose of the courier driver role is to contribute to the safe and timely movement and transportation of goods and equipment.

The role will require excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards.

Using electronic and paper-based forms of recording tasks and items delivered and collected, making sure that all courier tasks are carried out correctly and to scheduled times.

The role may involve heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of Roll cages.

The role will be driving vehicles from small Vans up to 3.5 tonne Luton vans, these can be driven on the category B part of the UK driving licence.

What benefits can you expect?

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations & physiotherapy consultations.
• Access to legal advice on domestic issues e. g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.

Other duties include

• To carry out courier journeys to various locations and to agreed routes and timings.
• To complete digital and manual documentation required by both legislation and organisational procedures.
• To maintain regular contact with the operations office using a range of communication systems.
• To ensure all items are always kept safe and secure.
• To always comply with the Road Traffic Act while driving and other relevant legislation connected to the vehicle.
• To act as customer contact at delivery points of service, and relay relevant information to the operations office.
• To complete vehicle checks prior to use, and to notify any defects to the Operations Office verbally and by recording on appropriate documentation.
• To always act in a polite and courteous manner to customers and road users.

To be considered for this opportunity, you will need

• Full UK Manual driving licence.
• Must be able to plan routes effectively.
• Must be a good communicator.
• Customer focused.
• Able to remain calm under pressure.
• Good problem-solving skills.
• Good literacy and numeracy skills.
• Good attention to detail.
• Must be able to use a PDA (training will be provided)
• Good/Clear handwriting.
• Familiar with the local and surrounding areas.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions.

We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.