Medical Courier Driver in Norfolk, Norwich

We have a fantastic opportunity for a part time Courier Driver for 10 hours per week to join our team based at the Queen Elizabeth Hospital, Kings Lynn due to continued growth. The main purpose of the courier driver role is to contribute to the safe and timely movement and transportation of goods, medical records, pharmacy stock, surgical sets and linen between Hospital sites in the Kings Lynn area.

The candidate will be required to work between the hours of 17:00-19:00 Monday to Friday with a requirement to work the occasional weekend of approximately 1 weekend out of 4 for ad hoc purposes and also live within 30 minutes of the Queen Elizabeth Hospital, Kings Lynn. The candidate must be physically fit due to the lifting requirements of the role.

The role will require excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards. Using electronic and paper-based forms of recording tasks and items delivered and collected, making sure that all courier tasks are carried out correctly and to scheduled times. The role may involve heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of Roll cages. The role will be driving vehicles from small vans up to 3.5 tonne Luton vans, these can be driven on the category B part of the UK driving licence.

What benefits can you expect?

• Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Paid holiday entitlement.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

• To carry out courier journeys to various locations and to agreed routes and timings.
• To complete digital and manual documentation required by both legislation and organisational procedures.
• To maintain regular contact with the operations office using a range of communication systems.
• To ensure all items are always kept safe and secure.
• To always comply with the Road Traffic Act while driving and other relevant legislation connected to the vehicle.
• To act as a point of contact to our delivery points of service, and relay relevant information to the operations office.
• To complete vehicle checks prior to use, and to notify any defects to the Operations Office verbally and by recording on appropriate documentation.
• To always act in a polite and courteous manner to customers and road users.

To be considered for this opportunity, you will need:

• Full UK Manual Driving Licence for a minimum of 12 months and have no more than 6 penalty points.
• The ability to work on your own initiative and as part of a Team.
• Must be able to plan routes effectively.
• Must be a good communicator.
• Customer focused.
• Able to remain calm under pressure.
• Good problem-solving skills.
• Good literacy and numeracy skills.
• Good attention to detail.
• Must be able to use a PDA (training will be provided).
• Good/Clear handwriting.
• Familiar with the local and surrounding areas.

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.