EMED Group is seeking a Quality & Patient Experience Manager to join our Quality and Patient Safety team, supporting safe, high-quality, patient-centred Non-Emergency Patient Transport Services (NEPTS) across the Midlands region. The role is hybrid, collaborating with local operational teams to drive patient experience improvements and maintain robust quality processes.
You will coordinate incident management, patient concerns, audits and risk actions, provide guidance on reporting, and support
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Impact-Driven Quality & Patient Experience Lead (Midlands, Hybrid) in Leicester employer: EMED Group
EMED Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Shepton Mallet, we provide flexible working hours and opportunities for overtime, ensuring a balanced work-life dynamic while contributing to the vital service of maintaining our ambulance fleet. Join us to be part of a dedicated team where your skills are valued and your contributions make a meaningful impact on community health and safety.
