At a Glance
- Tasks: Plan and control patient transport resources efficiently in a dynamic healthcare environment.
- Company: Join EMED Group, a leading healthcare logistics provider with a collaborative culture.
- Benefits: Competitive pay, paid holidays, life assurance, and comprehensive health benefits.
- Other info: Enjoy flexible shifts and opportunities for career growth in a rewarding sector.
- Why this job: Make a real difference in patient care while developing your skills in a supportive team.
- Qualifications: Strong communication skills and ability to work effectively in a team.
The predicted salary is between 13.81 - 13.81 £ per hour.
We have a fantastic opportunity for a Controller to join our Safe Care Division in Leeds on a fixed term contract
The Control Centre provides the hub for operational decision making to ensure the patients receive the most appropriate response from the service.
We operate 24/7, 365 days of the year.
The Controller is responsible for planning and controlling the movement of resources efficiently and effectively.
Controllers will be responsible for the Specialist Secure Mental Health resources in order to ensure that the requirements of the booked patient journey are met.
Controllers will liaise with hospital staff and departments to ensure that good communications are maintained, and patients are moved in a timely manner.
The controller will be responsible for taking bookings and controlling the mental health transport nationally.
What benefits can you expect?
- Paid holiday entitlement
- Full time/fixed term contract - 4 on 4 off shifts (42 hours per week)
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e. g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other duties include
- Dealing with requests for transport from patients’ representative, healthcare professionals and AMPH’s.
- Booking patient transport journeys and making sure they’re recorded accurately in the Cleric operating system.
- Booking and allocating Secure Mental Health journeys ensuring the stringent requirements for this specialist service are met.
- Making decisions on the best use of vehicles and drivers.
- Maintain confidentiality in relation to personal data held on patients or colleagues.
- Responsible for the organisation of ambulance resources to provide a cost effective and efficient Patient Transport Service by use of Cleric to meet all contractual KPIs.
- To escalate to the appropriate manager if the service is to be compromised through lack of resources or sickness.
- To work effectively and co-operatively within a team environment and ensure service level is maintained across all contracts.
- Liaise with Road Crews regarding patient journeys and any required updates and input all data into Cleric
- To ensure All Daily Admin tasks are completed in a timely manner.
- To ensure mandatory E-Learning is kept up to date.
Our Values
Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions.
We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.
EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.
Controller (Safe Care - FTC) in Leeds employer: EMED Group
EMED Group is an excellent employer for those looking to make a real impact in patient care. With a strong commitment to employee development, we offer comprehensive training and flexible evening shifts that allow you to balance work and personal life while contributing to the well-being of our community in Cambridge. Our supportive work culture fosters compassion and teamwork, making it a fulfilling environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Controller (Safe Care - FTC) in Leeds
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like EMED Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at EMED Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like EMED Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Controller (Safe Care - FTC) in Leeds
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at EMED Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at EMED Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to EMED Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at EMED Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at EMED Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research EMED Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
