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- Tasks: Oversee daily operations and ensure excellent service delivery in a dynamic environment.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £13.90 per hour with life assurance, health consultations, and paid holidays.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Management experience, strong communication skills, and a valid UK driving licence required.
- Other info: Be part of a diverse team committed to equality and community support.
The predicted salary is between 29000 - 42000 £ per year.
We have a fantastic opportunity for a Road Based Supervisor to join our team based in Burgess Hill.
Contract type: Full time, Permanent, 37.5 hours per week. The role will be working closely with our Operations Manager and overseeing the daily operations of the business.
Benefits
- £13.90 per hour
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Role Responsibilities
- Business Performance and Service Delivery – Deliver excellent customer service by ensuring the prompt departure of Ambulance Care Assistants from base.
- Compliance – Assist the Compliance Team with daily, weekly and monthly Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times.
- Fleet – Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal.
- Data Management – Ensure that personal data management systems are kept up to date with all employees’ details to ensure the accuracy of payroll and annual leave.
- KPIs – Support the Contract Manager with delivery of KPI’s, providing innovative ideas for improvement.
- People Management – Conduct probationary reviews with Ambulance Care Assistants in line with Company policy.
- Training – Ensure all areas of the contract deliver excellent patient service by delivering Annual Skills Development training and conducting driving assessments as and when required.
Do you have what it takes?
- The ability to build strong, effective relationships with colleagues and stakeholders at all levels
- Management/supervisor experience
- Excellent communication skills, both written & verbal
- Meticulously organised with a proven track record of successfully reaching deadlines
- A full valid UK driving licence, with less than 6 penalty points
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Our Values
- Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
- Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
- Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
- Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all. EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
Road Based Supervisor in Hurstpierpoint employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Based Supervisor in Hurstpierpoint
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they stand for and think about how your experience aligns with their mission. This will help you shine during those crucial conversations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Road Based Supervisor in Hurstpierpoint
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Road Based Supervisor role. Highlight your management experience and communication skills, as these are key for us at EMED Group.
Showcase Your Organisational Skills: Since being meticulously organised is a must for this position, give examples in your application of how you've successfully managed deadlines and operations in the past. We love seeing real-life examples!
Be Authentic: Let your personality shine through in your written application. We value collaboration and integrity, so don’t hesitate to share your values and how they align with ours at EMED Group.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at EMED Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Road Based Supervisor. Familiarise yourself with the key tasks like overseeing daily operations, compliance checks, and people management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, prepare examples of how you've effectively communicated with colleagues and stakeholders in the past. Think about situations where you’ve resolved conflicts or built strong relationships, as these will highlight your ability to work collaboratively.
✨Be Ready for Compliance Questions
Since compliance is a big part of the job, brush up on health and safety regulations relevant to the role. Be prepared to discuss how you would ensure compliance within the team and what steps you would take to maintain high standards in service delivery.
✨Demonstrate Your Organisational Skills
The job requires meticulous organisation and meeting deadlines. Prepare to share specific examples from your previous roles where you successfully managed multiple tasks or projects. Highlight any tools or methods you use to stay organised, as this will show you can handle the demands of the position.
