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- Tasks: Support police in transporting service users to healthcare facilities while ensuring their safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £13.56 per hour with life assurance, health consultations, and paid holidays.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Full UK driving licence and experience in care or public service preferred.
The predicted salary is between 28000 - 30000 £ per year.
Due to continued expansion we have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Burgess Hill, Sussex. We are looking for enthusiastic, care focused individuals to join our Safe Care Division (Secure Mental Health). If you're passionate about people and feel you want to make a difference then consider a career with us. Preferably, you will have experience in a care, security, prison or public service background.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role.
This is a full time role, working either 8 hour shifts Monday to Friday or 10 hour shifts on a 4 on 4 off basis (including weekends) on a rota basis, with shifts that cover 24 hours per day. (Please only apply if you can commit to these hours)
Some of the benefits can you expect:
- £13.56 Per Hour
- Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Main Duties:
- Working as part of a team to support the service user on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Supporting challenging service users, who may need physical intervention.
- Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
- Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety.
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean, and tidy.
Successful candidates will have:
- Full manual UK driving licence.
- Experience in a care, security, prison or public service background.
- Committed to patient care and the ability to build a rapport with patients.
- An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling, moving and occasionally, patient restraint when required.
- Able to problem solve and identify key changes in patients' behaviour whilst working in demanding situations.
About Us: The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Mental Health Ambulance Care Assistant in Hassocks employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Ambulance Care Assistant in Hassocks
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and care sectors. Attend local events or join online groups where you can connect with professionals. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to mental health care. The more comfortable you are, the better you'll come across when it counts.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're passionate about mental health care. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and makes it easier for us to spot your application. Don’t miss out!
We think you need these skills to ace Mental Health Ambulance Care Assistant in Hassocks
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in challenging situations.
Highlight Relevant Experience: If you've got experience in care, security, or public service, make sure to mention it! We love seeing how your background can contribute to our team and the role of an Ambulance Care Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for effective communicators!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with EMED Group.
How to prepare for a job interview at EMED Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Mental Health Ambulance Care Assistant. Familiarise yourself with the key duties like supporting service users and liaising with police and hospital staff. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Experience
If you have a background in care, security, or public service, be ready to discuss specific examples of how your experience relates to the role. Highlight any situations where you've had to handle challenging behaviour or work as part of a team, as these are crucial skills for this position.
✨Demonstrate Communication Skills
Effective communication is vital in this role, especially when dealing with vulnerable individuals. Prepare to share examples of how you've communicated in difficult situations, and consider practising responses to common interview questions that assess your interpersonal skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities and how you would handle specific situations involving service users. Think about past experiences where you had to adapt quickly or manage a crisis, and be prepared to explain your thought process.