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- Tasks: Transport patients safely to medical appointments, ensuring comfort and dignity.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Life assurance, company sick pay, mental health support, and flexible shifts.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Valid UK driving licence, effective communication skills, and physical fitness required.
- Other info: Supportive team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Ambulance Care Assistant role at EMED Group. This is a full‑time position based in Cambridge, covering shifts between 05:30 am and 00:00 pm, Monday‑Sunday (40 hrs per week, 4 days a week). The role involves transporting elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities. Two‑person crews or single operators may work, so a full UK driving licence and good physical fitness are essential.
Responsibilities
- Your main responsibility will be to transport patients safely and efficiently, ensuring comfort and dignity at all times. This includes:
- Driving between healthcare locations and patients’ homes
- Assisting patients into and out of the ambulance, including lifting and securing them
- Providing support for patients with challenging behaviour or mental health issues
- Co‑ordinating hand‑over to treatment staff or families upon arrival
- Maintaining a clean, safe, and professional ambulance environment
Other Duties
- Assisting in the transportation of end‑of‑life service users with empathy and professionalism
- Building rapport through effective communication with patients and their relatives or friends
- Ensuring the ambulance is kept safe, clean, and tidy at all times
Benefits
- Life Assurance – financial protection of £5,000 for colleagues and their families
- Company sick pay covering full salary for 20 days after 2 years’ service
- 24/7 online/telephone GP Consultation and access to prescriptions
- 2nd opinion medical support following diagnosis or ongoing treatment
- Hospital cash plan benefits and sickness protection scheme
- Cash‑plan benefits covering dental, optical, chiropody, and more
- Access to mental health, physiotherapy, and legal advice on domestic issues
- Financial guidance on retirement planning, tax savings, and state benefits
- Long Service Recognition Scheme, annually increasing leave after each 5‑year interval
- Values‑based Internal Recognition Scheme with financial reward and annual recognition event
- Refer a Friend recruitment incentive scheme with financial rewards
- The EMED Foundation – support to colleagues and local communities
- Pension Scheme
- Blue Light Card
- Uniform provided
- EAP (Employee Assistance Programme) supporting health and well‑being
- Flu vaccination through an internal campaign in Autumn/Winter
Qualifications
- Valid UK manual driving licence (6 points maximum)
- Willingness to work flexible shifts within the stated operating hours
- Effective communication skills in emotional circumstances
- Physical fitness for patient handling and mobility
- Pass an Enhanced DBS check (company‑funded)
- Commitment to patient care and teamwork
- Natural flair for collaboration and supporting colleagues
About EMED Group
EMED Group is the largest Patient Transport and Care Partner to the NHS, operating approximately 4,000 colleagues across 60 depots. The company focuses on improving health and well‑being for people across local communities by providing patient transport, community support, secure mental health services and medical courier services. EMED Group is committed to equality, diversity, and inclusion, ensuring a respectful and inclusive workplace for all employees, patients, and service users.
Ambulance Care Assistant in Haslingfield employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant in Haslingfield
✨Tip Number 1
Get to know the company! Research EMED Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Ambulance Care Assistant, you'll need to interact with patients and their families. Role-play scenarios with friends or family to build your confidence in handling emotional situations.
✨Tip Number 3
Show off your physical fitness! If you have any relevant experience in patient handling or mobility support, be sure to highlight it. You want to demonstrate that you're up for the physical demands of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the EMED Group team.
We think you need these skills to ace Ambulance Care Assistant in Haslingfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Ambulance Care Assistant role. Highlight your relevant experience and skills that match the job description, like your driving licence and any previous care experience.
Show Your Passion for Patient Care: We want to see your commitment to patient care shine through in your application. Share any experiences where you've made a difference in someone's life, especially in challenging situations.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EMED Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with patient transport protocols, especially how to assist patients safely and with dignity. This will show your commitment to patient care and teamwork.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when dealing with vulnerable patients. Prepare examples of how you've successfully communicated in challenging situations, whether in previous jobs or personal experiences. This will demonstrate your ability to build rapport and handle emotional circumstances.
✨Highlight Your Physical Fitness
Since physical fitness is essential for patient handling, be ready to discuss your fitness routine or any relevant experience that showcases your ability to lift and secure patients. This will reassure the interviewers that you can meet the physical demands of the job.
✨Emphasise Empathy and Professionalism
In your responses, highlight your understanding of the importance of empathy, especially when transporting end-of-life service users. Share any experiences where you've had to provide support in sensitive situations, as this will reflect your professionalism and commitment to patient care.
