Fleet Admin Assistant

We have a fantastic opportunity for an Administrator to join our Fleet Team due to continued growth based in Redhill, Surrey, the role will be a hybrid position.

Reporting to the Fleet Manager with the day-to-day responsibility for the support of the Fleet team to deliver a high-quality customer focused service across EMED Group. Key responsibilities of the post will include preparing and modifying documents including correspondence, reports, drafts, memos and emails.

The post holder will be providing general administrative and clerical support as directed by the Fleet Manager across a varied amount of work. The post will involve timely and accurate recording of computer and paper-based records.

Benefits for the role include

• £11.44 per hour.

• 33 days holiday.

• Life Assurance

• 24/7 online/telephone GP Consultation and access to prescriptions.

• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.

• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.

• Access to mental health consultations.

• Access to physiotherapy consultations.

• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.

• Financial guidance re retirement planning, tax savings and state benefits.

• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 and 20 years’ service.

• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.

• Refer a Friend recruitment incentive scheme with financial rewards.

• The EMED foundation, to provide support to colleagues and our local communities.

• Pension Scheme.

• Blue Light Card access

• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.

• Flu vaccination (through an internal campaign in Autumn/Winter).

Role Responsibilities

• Support the Fleet team to deliver administrative service to the Fleet Manager and supervisory team.

• Responsible for Data inputting and generating reports from in-house database and Fleet Management system and running.

• Log information onto our Fleet management and other database systems.

• Provide administrative support to the Head of Fleet as and when required.

• Organising Vehicle Road Tax Payments.

• Processing and filing vehicle service documentation.

• Daily post to include gathering information and processing PCN`s, Prosecutions and issuing Fuel cards.

• The post will involve having access to information and data of a confidential nature; thus, the successful applicant is required to adhere to the Data Protection Act as well as the Companies confidentiality policy.

• Uphold business principles of customer care and staff welfare by promoting and maintaining good working relationships and practices in all dealings with staff and outside agencies.

• Support the operations with any follow up requirements and investigations and note taking., Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

• Excellent IT skills including Word, Excel, Outlook and database software.

• Administration experience within a Fleet environment.

• General knowledge of H&S in the workplace or willingness to learn.

• Experience of working in a customer service environment, dealing with a variety of stakeholders.

• Experience of maintaining administrative systems.

• Excellent communication skills and ability to form good relationships with service users.

• Ability to work well as part of a team, on one’s own and use initiative.

• Ability to be accurate and pay attention to detail.

• Proactive forward thinking "hands-on can-do attitude" with good people management skills.

• Relevant experience in a similar role. Qualification relevant to the role – Customer Service or Business Administrative NVQ.

• Knowledge of Fleet Management Systems.