GP Out of Hours Driver (Nights) in Fife

We are looking for enthusiastic GP Out of Hours Drivers to work from our Fife region from Dunfermline, Kirkcaldy and St Andrews inclusive.

Contract: Permanent/Full Time 4 on 4 off nightshift 23.00-08.00 including bank holidays.

You will be required to work permanent nightshift at any of our locations, at the Operations Manager's discretion.

Job Introduction: To provide a safe, timely and effective driving and support service 365 days per year for the GP Out of Hours Service in Fife.

Some of the benefits can you expect:

• £13.71 per hour
• Nightshifts 4 on 4 off (31.5 hour week)
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Paid holiday entitlement.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Role Responsibilities:

Key result areas, key tasks and main duties:

• To undertake all GP journeys in accordance with appropriate Safe Systems of Work and the agreed Transportation Protocols.
• To complete vehicle checks prior to use and to notify any defects directly to the Operations Manager verbally and by recording on appropriate documentation.
• To ensure the necessary medical, hygiene, comfort and reference equipment is complete and in the vehicle prior to call out.
• Maintain the hygiene, tidiness and cleanliness of the vehicle both internally and externally at all times using the relevant safe systems of work and infection control procedures.
• To carry out the agreed start up and close down procedures at all sites.
• Maintain accurate, legible and retrievable records for all operational systems using both manual and computerised systems.

Equipment:

• To ensure all equipment is in working order reporting any defects without delay reported to the Out of Hours Operations manager or Lead driver.

Meetings and Communication:

• Maintain regular communication with the Out of Hours manager to ensure effective and consistent delivery of service to meet the requirements of the customer.
• Liaise with all drivers of the division on commencement and completion of each shift in order to communicate and resolve any relevant issues.
• To maintain regular contact with the Out of Hours Office using the range of communications systems provided, ensuring that all messages are taken in a clear and legible style and conveyed to relevant personnel without delay.
• According to the needs of the service be familiar with the electronic on-call master rota to mobilise the additional crew member ensuring that all changes are documented.
• Must be contactable during normal working hours, should any rota changes occur.

Customer Service:

• To act in a polite and courteous manner to all staff, patients, relatives/carers and road users at all times.
• To be clean and tidy whilst on duty wearing uniform and personal protective equipment as provided.
• To complete all documentation required by legislation and organisational procedures.
• To collate and return all such documentation to the operations office at the end of each shift.
• To notify the Operations Manager without delay of any accident or incident in which the driver(s) and or the patient/carer may have been involved.
• To inform without delay the designated person/customer of any such accident, incident or significant change of circumstances that involve the patient or passengers in your care, acting swiftly according to the advice given, advising relevant personnel of changes to route, journey or expected journey time.
• To respond as necessary to reasonable requests for assistance made by any of the out of hours service staff and carry out ad hoc duties as requested.
• To work as a solo driver to provide safe and timely transportation of GP staff service in a professional manner and preserving the respect and dignity of the individual.
• Act as a positive role model in terms of good example and motivation to other staff within the company.

Key attributes:

• Good communication skills.
• Good literacy and numeracy skills.
• Ability to carry out manual handling including the lifting of medical equipment.
• Proven ability to handle sensitive situations professionally, assertively and tactfully.
• Basic IT skills e.g. word, e-mail.
• Must be able to successfully complete the training course for role for a GP Out of Hours Driver which involves a formal assessment following clinical and driver training.
• Must be willing to undertake training in line with requirements of the post.

Personal attributes:

• Self-disciplined and able to work on own initiative or as part of a team.
• High standard of personal hygiene; clean, tidy and professional appearance.
• Flexibility to work rota hours, additional hours, nights, bank holidays and weekends as required.
• Must hold a UK Manual Driving Licence with no more than 6 penalty points.

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.

Our Values:

• Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
• Agile – We listen, learn, and adapt to improve the business, each other, and ourselves.
• Reliable – We do what we say we will do; we take responsibility, and we behave with integrity.
• Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.