At a Glance
- Tasks: Support police in transporting service users to healthcare facilities with care and compassion.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £13.04 per hour, enjoy flexible hours, and receive full training.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Full UK manual driving licence and a passion for patient care.
The predicted salary is between 27000 - 34000 € per year.
We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Durham, Carlisle, Blyth on a bank (0 hour) contract. We are looking for enthusiastic, care focused individuals to join our Safe Care Division (Secure Mental Health). If you're passionate about people and feel you want to make a difference, then consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK manual driving licence. Full training will be provided for this rewarding role.
Some of the benefits you can expect:
- £13.04 per hour
- The flexibility of a bank (0 hour) position - work when suits you to support the needs of the business
- Company funded Enhanced DBS certificate
- Full training provided
Main Duties:
- Working as part of a team to support the patient on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses, with some who may need physical intervention.
- Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
- Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety.
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean, and tidy.
Successful candidates will have:
- Full UK manual driving licence with no more than 6 penalty points.
- Committed to patient care and the ability to build a rapport with patients.
- An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling, moving and occasionally, patient restraint when required.
- Able to problem solve and identify key changes in patients’ behaviour whilst working in demanding situations.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.
About Us: The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Ambulance Care Assistant (Bank) - Mental Health in Durham employer: EMED Group
EMED Group is an exceptional employer, offering a flexible bank contract for Ambulance Care Assistants in Durham, Carlisle, and Blyth, where you can make a meaningful impact on the lives of vulnerable individuals. With a strong commitment to employee development, comprehensive training, and a supportive work culture that values diversity and inclusion, you'll find a rewarding environment that encourages personal growth while working alongside dedicated professionals in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant (Bank) - Mental Health in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and ambulance care sectors. Attend local events or join online forums where you can connect with professionals. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to patient care and teamwork. The more comfortable you are, the better you'll shine when it’s your turn to impress.
✨Tip Number 3
Show your passion for care! When you get the chance to chat with potential employers, share your experiences and why you want to make a difference in mental health. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored just for you. Let’s get you that job!
We think you need these skills to ace Ambulance Care Assistant (Bank) - Mental Health in Durham
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in challenging situations.
Highlight Relevant Experience:Make sure to mention any previous experience you have in healthcare or support roles. If you've worked with vulnerable individuals or in high-pressure environments, we want to hear about it!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with EMED Group.
How to prepare for a job interview at EMED Group
✨Know Your Role
Make sure you understand the responsibilities of an Ambulance Care Assistant, especially in a mental health context. Familiarise yourself with the duties listed in the job description, like supporting service users and liaising with police and hospital staff. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Communication Skills
As this role involves working with vulnerable individuals, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in challenging situations. This could be from previous jobs or even volunteer experiences where empathy and clarity were key.
✨Demonstrate Teamwork
Since you'll often be working as part of a team, think of instances where you've successfully collaborated with others. Be ready to discuss how you handle teamwork, especially in high-pressure environments. This will show that you're a team player who can contribute positively to the Safe Care Division.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, such as transporting a service user with challenging behaviour. Think through potential scenarios and how you would approach them calmly and effectively. This will showcase your problem-solving skills and ability to remain composed under pressure.
