At a Glance
- Tasks: Drive and deliver goods safely while maintaining excellent communication with customers and colleagues.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, dedicated to improving community health.
- Benefits: Enjoy £12.21 per hour, life assurance, 24/7 GP access, and a range of health benefits.
- Why this job: Be part of a collaborative team making a real impact on patient care and community wellbeing.
- Qualifications: Must have a Full UK Manual Driving License for at least 12 months with minimal penalty points.
- Other info: This is a permanent role with a take-home vehicle and opportunities for personal development.
We have a fantastic opportunity for a Courier Driver to join our team based in Speke, this role will be based at two sites – Liverpool and Speke. This is a take home vehicle position, and you will be satellite working from our Speke site.
Contract: Permanent – 40 hours per week. Flexibility is a must to undertake various day shifts Monday – Friday.
The main purpose of the courier driver role is to contribute to the safe and timely movement and transportation of goods and equipment.
The role will require excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards. Using electronic and paper-based forms of recording tasks and items delivered and collected, making sure that all courier tasks are carried out correctly and to scheduled times. The role may involve heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of Roll cages.
You will be driving vehicles from small Vans up to 3.5 tonne Luton vans. These can be driven on the category B part of the UK driving licence. You must have held a Full UK Manual Driving Licence for a minimum of 12 months and have no more than 6 penalty points.
Benefits
- £12.21 per hour
- 40 hours per week
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties Include
- To carry out courier journeys to various locations and to agreed routes and timings.
- To complete digital and manual documentation required by both legislation and organisational procedures.
- To maintain regular contact with the operations office using a range of communication systems.
- To ensure all items are always kept safe and secure.
- To always comply with the Road Traffic Act while driving and other relevant legislation connected to the vehicle.
- To act as customer contact at delivery points of service, and relay relevant information to the operations office.
- To complete vehicle checks prior to use, and to notify any defects to the Operations Office verbally and by recording on appropriate documentation.
- To always act in a polite and courteous manner to customers and road users.
To Be Considered For This Opportunity, You Will Need
- The ability to work on your own initiative and as part of a Team.
- Must be able to plan routes effectively.
- Must be a good communicator.
- Customer focused.
- Able to remain calm under pressure.
- Good problem-solving skills.
- Good literacy and numeracy skills.
- Good attention to detail.
- Must be able to use a PDA (training will be provided)
- Good/Clear handwriting.
- Familiar with the local and surrounding areas.
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services. EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Courier Driver employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier Driver
✨Tip Number 1
Familiarise yourself with the local areas around Warrington and Halton Hospital. Knowing the best routes and potential traffic hotspots can give you an edge during the interview, showing that you're proactive and prepared.
✨Tip Number 2
Brush up on your communication skills. Since you'll be interacting with customers and colleagues regularly, practice clear and polite communication to demonstrate your customer-focused attitude during any discussions.
✨Tip Number 3
Highlight your problem-solving skills by preparing examples of how you've handled challenges in previous roles. This will show that you can remain calm under pressure and think on your feet, which is crucial for a courier driver.
✨Tip Number 4
Make sure you understand the importance of compliance with traffic laws and vehicle checks. Being knowledgeable about these aspects will not only help you in the role but also impress the hiring team with your commitment to safety and reliability.
We think you need these skills to ace Courier Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Courier Driver position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially in courier or delivery roles. Mention your familiarity with route planning and any experience with heavy lifting or manual handling.
Showcase Communication Skills: Since the role requires excellent communication with customers and colleagues, provide examples in your application that demonstrate your ability to communicate effectively and maintain a customer-focused attitude.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. Clear handwriting and attention to detail are important, so ensure your documents reflect this.
How to prepare for a job interview at EMED Group
✨Know the Route
Familiarise yourself with the local areas you'll be driving in. Being able to discuss your knowledge of Warrington and Halton Hospital during the interview will show that you're proactive and prepared.
✨Demonstrate Communication Skills
Since the role requires excellent communication with customers and colleagues, prepare examples of how you've effectively communicated in previous roles. This could include handling difficult situations or ensuring clarity in instructions.
✨Highlight Problem-Solving Abilities
Think of specific instances where you've had to solve problems on the job, especially under pressure. This will demonstrate your ability to remain calm and find solutions, which is crucial for a courier driver.
✨Show Your Customer-Focused Attitude
Prepare to discuss how you prioritise customer satisfaction in your work. Share experiences where you went above and beyond to ensure a positive experience for clients, as this aligns with the company's values.