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For Companies At a Glance
- Tasks: Transport children with special educational needs safely and supportively.
- Company: Join EMED Group, a leading healthcare transport provider committed to community support.
- Benefits: Enjoy life assurance, health consultations, paid holidays, and a supportive work environment.
- Why this job: Make a real difference in children's lives while building meaningful connections.
- Qualifications: Full UK driving licence, excellent customer service skills, and a calm driving approach.
- Other info: Be part of a diverse team with great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We have a fantastic opportunity for a Community Transport Assistant to join our healthcare transportation team based in Redhill. If you have a strong commitment to supporting children with special educational needs in your community and thrive on building positive connections with others, this role could be a perfect fit for you. This role involves transporting children with Special Educational and Disability Needs (SEND) to and from healthcare or educational facilities. It is a rewarding yet challenging opportunity where you can quickly become a valuable member of our team. The position entails working full time Monday to Friday and will involve working in Patient Transport as well.
Benefits
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues such as motoring offences, wills and probate, and personal injury.
- Financial guidance on retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme with increased annual leave after 5 years and at 5-year intervals.
- Values-based Internal Recognition Scheme with financial reward and annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation to provide support to colleagues and local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) for health and wellbeing support.
- Flu vaccination campaigns.
Responsibilities
- Assist children with special educational needs during transport to ensure their safety and well-being.
- Drive carefully and considerately to safely transport children to and from their place of education using EMED vehicles.
- Support children in boarding and alighting from the vehicle and provide any necessary physical assistance.
- Maintain a calm and positive environment during transport and address any behavioural or emotional needs that may arise.
- Communicate effectively with parents, caregivers, and school staff regarding transportation arrangements.
- Ensure all safety EMED protocols are followed, including use of seat belts and appropriate seating arrangements.
- Be familiar with safeguarding policies.
- Report incidents or concerns promptly to your line Manager/Operations Manager.
- Assist in maintaining cleanliness of the vehicle.
What you’ll need
- Full UK driving licence with no more than three penalty points.
- DVLA D4 Medical pass.
- Obtain and hold a PHV Licence (EMED Group can assist with this).
- Deliver excellent customer service.
- Display a calm, considerate and careful driver behaviour.
- Effective and confident communication.
- Team collaboration.
- Pass an Enhanced DBS check (fully funded by EMED Group).
About EMED Group
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. We aim to continue developing patient care transport services that improve health and wellbeing by providing transport that supports patient care, community support, secure mental health and medical courier services. EMED Group is committed to equality, diversity and inclusion and to providing an inclusive and safe working culture for all.
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Community Transport Assistant employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Transport Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare transport sector, especially those connected to EMED Group. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show your passion! When you get the chance to speak with potential employers, let them know why supporting children with special educational needs matters to you. Your enthusiasm can set you apart!
✨Tip Number 3
Prepare for the interview by practising common questions related to community transport and child safety. We want you to feel confident and ready to showcase your skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Community Transport Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting children with special educational needs shine through. We want to see how much you care about making a difference in their lives!
Tailor Your CV: Make sure your CV is tailored to the Community Transport Assistant role. Highlight any relevant experience you have, especially in transport or working with children. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMED Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Transport Assistant. Familiarise yourself with the specific needs of children with special educational needs and how you can support them during transport. This will show your commitment and readiness for the role.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would interact with parents, caregivers, and school staff. Think of examples from your past experiences where you successfully communicated in challenging situations, as this will demonstrate your ability to handle the emotional needs of children.
✨Demonstrate Your Driving Expertise
Since driving is a crucial part of the job, be ready to talk about your driving experience. Highlight your clean driving record and any relevant qualifications, like your PHV Licence. You might even want to mention how you ensure safety and comfort for passengers while driving.
✨Emphasise Teamwork and Adaptability
This role involves working closely with a team, so be prepared to discuss your teamwork skills. Share examples of how you've collaborated with others in previous roles and how you adapt to different situations, especially when dealing with children’s varying needs during transport.
