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- Tasks: Transport elderly and vulnerable service users to medical appointments, providing essential care and support.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy life assurance, sick pay, mental health support, and a pension scheme.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Valid UK driving licence, physical fitness, and strong communication skills required.
- Other info: Flexible shifts, supportive team environment, and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Ambulance Care Assistant role at EMED Group. We have a fantastic opportunity for full‑time Ambulance Care Assistants to join our team based in Cambridge. This is a full‑time position between the hours of 05:30 am–00:00 Monday‑Sunday (40 hrs per week – 4 days a week) covering various days including weekends.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day you’ll be helping someone in need, making their lives a little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement. Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two‑person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
What benefits can you expect?
- Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave.
- Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties Include
- Assisting in the transportation of end‑of‑life service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
To be considered as an ACA, you will need to be:
- Hold a valid UK manual driving (6 points maximum).
- Be able to work flexible shifts.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- Be physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
- Committed to patient care.
- To have a natural flair for team working and collaboration.
About Us
The exciting merger of ERS Medical and E‑Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group is committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Ambulance Care Assistant in Cambridge employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant in Cambridge
✨Tip Number 1
Get to know the company! Research EMED Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As an Ambulance Care Assistant, you'll be interacting with patients and their families. Role-play common scenarios with friends or family to build your confidence and empathy.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining EMED Group and ready to make a difference in people's lives.
We think you need these skills to ace Ambulance Care Assistant in Cambridge
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let us see your passion for helping others. Share any relevant experiences that highlight your commitment to patient care and how you can make a difference in someone’s day.
Tailor Your CV: Make sure your CV is tailored to the Ambulance Care Assistant role. Highlight your driving experience, physical fitness, and any communication skills that will help you connect with service users and their families.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the EMED Group team.
How to prepare for a job interview at EMED Group
✨Know Your Role
Before the interview, make sure you understand what an Ambulance Care Assistant does. Familiarise yourself with the responsibilities, such as transporting vulnerable service users and communicating effectively in emotional situations. This will help you demonstrate your knowledge and passion for the role.
✨Show Empathy
Since this role involves working with elderly and sick individuals, it's crucial to convey your empathy during the interview. Share examples from your past experiences where you've shown compassion and understanding, especially in challenging circumstances. This will highlight your suitability for the position.
✨Highlight Teamwork Skills
Being a part of a two-person crew or working alone means teamwork is essential. Prepare to discuss your experiences in collaborative environments and how you handle communication with colleagues and patients alike. This will show that you can work well under pressure and contribute positively to the team.
✨Prepare for Practical Questions
Expect questions about patient handling and physical fitness, as these are key aspects of the job. Think of scenarios where you've had to lift or assist someone, and be ready to explain how you ensure safety and comfort for service users. This will demonstrate your readiness for the physical demands of the role.