At a Glance
- Tasks: Lead a team to deliver excellent patient transport services and ensure compliance with health and safety standards.
- Company: Join EMED Group, a leading healthcare logistics provider dedicated to community wellbeing.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on diversity and employee wellbeing.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare logistics and strong communication skills required.
The predicted salary is between 32400 - 39600 £ per year.
We are looking for a Team Leader to support our Secure Mental Health Contract in Burgess Hill, Sussex.
This is a full time position working 37.5 hours per week between the hours of 7am-8pm with some on call requirements.
Main Duties
- Business Performance and Service Delivery – Deliver excellent customer service by ensuring the prompt departure of Ambulance Care Assistants from base.
- Compliance – Assist the Compliance Team with Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times.
- Fleet – Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal.
- Data Management – Ensure that personal data management systems are kept up to date with all employees’ details to ensure the accuracy of payroll and annual leave.
- KPI’s – Support the Contract Manager with delivery of KPI’s, providing innovative ideas for improvement.
- People Management – Conduct probationary reviews with Ambulance Care Assistants in line with Company policy.
- Employee Relations Support – Complete thorough and fair investigations prior to disciplinary, delivering a succinct and solid case to the disciplinary chair when completed.
- Sickness and Leave – Ensure that sickness absence is kept up to date and identify potential avenues for cover in the event of high levels of sickness.
- Recruitment – Participate in recruitment and selection processes, ensuring personal adherence to policies and procedures.
- Training – Ensure all areas of the contract deliver excellent patient service by delivering Annual Skills Development training and conducting driving assessments as and when required.
- Ad-hoc – Conduct property risk assessments as and when required to ensure safe and suitable access for Ambulance Crews.
- Health and Safety – Ensure that the workplace is safe for everyone by taking reasonable care not to do anything that might endanger you or others.
- Diversity – Be an ambassador for diversity.
- Hours and Environment – Be visible and maintain a physical presence across the contract.
Person Specification
- Experience of working in a highly regulated, complex business, with an understanding of healthcare logistics (patient transport service experience preferred).
- Passion for patient care and delivering a highly effective service.
- Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation.
- High level of commercial awareness with proven experience in achieving KPI’s within a highly regulated industry.
- Strong problem-solving skills.
- Ability to coach and guide.
- Excellent organisational skills with proven ability to multi-task and prioritise, as required.
- Meticulous attention to detail.
- Ability to stay calm under pressure and use initiative.
About Us
EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions.
We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.
EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.
Team Leader - Secure Mental Health in Burgess Hill employer: EMED Group
EMED Group is an excellent employer for those looking to make a real impact in patient care. With a strong commitment to employee development, we offer comprehensive training and flexible evening shifts that allow you to balance work and personal life while contributing to the well-being of our community in Cambridge. Our supportive work culture fosters compassion and teamwork, making it a fulfilling environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Secure Mental Health in Burgess Hill
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like EMED Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at EMED Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like EMED Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Team Leader - Secure Mental Health in Burgess Hill
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at EMED Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at EMED Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to EMED Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at EMED Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at EMED Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research EMED Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
