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- Tasks: Transport elderly and vulnerable service users to medical appointments, providing essential care and support.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £13.21 per hour with life assurance, health consultations, and paid holidays.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Full UK driving licence, good physical fitness, and a commitment to patient care.
- Other info: Enjoy a supportive work culture with opportunities for recognition and career growth.
The predicted salary is between 11 - 16 £ per hour.
We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Durham. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness. This is a permanent, full time role - 4 on 4 off (Nights) between 16.00-04.00.
Responsibilities- Transport elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities.
- Work as two-person crews or alone; hold a full UK driving licence and maintain a good degree of physical fitness.
- Assist in the transportation of ‘end of life’ service users, ensuring a high level of empathy at all times.
- Build rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with handing over patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assist service users with challenging behaviour and/or mental health illnesses.
- Ensure that the ambulance is kept safe, clean and tidy.
- Committed to patient care.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- To be a calm, considerate, careful driver, with no more than three penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling and moving.
- Hold a valid UK manual driving licence with less than 6 points.
- Pass an Enhanced DBS check (company funded).
- Be able to work night shifts.
- Familiar with the local and surrounding area.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview.
Benefits- £13.21 per hour.
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
About Us: The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Ambulance Care Assistant - Nights in Bowburn employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant - Nights in Bowburn
✨Tip Number 1
Get to know the company! Research EMED Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As an Ambulance Care Assistant, you'll need to connect with patients and their families. Role-play common scenarios with friends or family to build your confidence and empathy.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at EMED Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Ambulance Care Assistant - Nights in Bowburn
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your genuine passion for helping others. Share any relevant experiences that highlight your commitment to patient care and how you can make a difference in someone’s day.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your driving experience, physical fitness, and any previous roles that involved working with vulnerable individuals. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMED Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the key tasks like transporting service users and assisting with patient handling. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've shown compassion and understanding, especially in challenging situations. This will highlight your suitability for the role.
✨Prepare for Practical Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle emotional circumstances. Think about how you would manage difficult behaviours or transport patients safely. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
