At a Glance
- Tasks: Bridge the gap between hospitals and operations, ensuring smooth patient transport.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy competitive pay, life assurance, health benefits, and a supportive work environment.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 13.5 - 13.5 £ per hour.
We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at John Radcliffe Hospital, Oxford. This is a full-time, permanent position covering 6 days from Thursday to Wednesday (08:00 - 20:00), with a 37.5 hour week.
The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. You will be the point of contact for escalation for your designated trust if they fall into a bed crisis, patients' queries, risk assessments among other things.
Key responsibilities include:
- Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractors, taxi and volunteers are informed where applicable.
- Ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets.
- Maintain patient flow across all control areas through effective liaison with colleagues and hospital staff and prompt resolution of urgent problems.
- Attend meetings on an ad-hoc basis.
- Undertake general clerical duties including checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
- Maintain and enhance the performance and quality of service offered to patients and customers.
- Maintain positive relationships with hospital wards, outpatient units, discharge lounges and bed managers.
- Meet weekly with planning/control to forecast for following weeks' activity identifying peaks and troughs in demand.
- Familiarisation with EMED policies, processes, and standard operating procedures.
- Thorough working knowledge of Non-Emergency Patient Transport services.
We work collaboratively as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet. We listen, learn, and adapt to improve the business, each other, and ourselves. We are confident and committed to taking responsibility to deliver the highest quality service.
EMED Group is committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Contract Liaison Officer (Permanent) in Banbury employer: EMED Group
EMED Group is an exceptional employer, offering a supportive and inclusive work culture at John Radcliffe Hospital in Oxford. With a strong focus on employee wellbeing, we provide comprehensive benefits including life assurance, 24/7 GP consultations, and a robust Employee Assistance Programme. Our commitment to professional growth is evident through our Long Service Recognition Scheme and values-based internal recognition, ensuring that every team member feels valued and empowered to contribute to our mission of enhancing patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Liaison Officer (Permanent) in Banbury
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at EMED Group for the Contract Liaison Officer (Permanent) role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Contract Liaison Officer (Permanent) in Banbury
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with EMED Group, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at EMED Group, and how you can make a difference!
How to prepare for a job interview at EMED Group
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at EMED Group.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like EMED Group appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how EMED Group supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
