Ambulance Care Assistant (part time)

Do you want a job that genuinely helps people?

We’re looking for kind, reliable, and compassionate people to join our Ambulance Care Assistant (ACA) team in Peterborough.

This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities.

Part‑Time (evenings only) | Mon‑Fri, 4‑hour shifts | 20 hours per week | shifts between 19:00 – 23:00

An ACA is a hugely rewarding and fulfilling role.

Each day you’ll help someone in need, making their lives a little easier, and knowing you make a difference to their day gives you a real sense of achievement.

You’ll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently.

It is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling.

• Other Duties
• Assisting in the transportation of “end of life” patients, ensuring a high level of empathy is present at all times.
• Building rapport by effectively communicating with patients and their relatives/friends.
• Responsible for lifting, securing and helping patients in and out of the Ambulance.
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy.

Benefits

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e. g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave.
• Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED Foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Qualifications and Availability

• You hold a valid UK manual driving licence, (6 points maximum).
• You are able to work flexible shifts between 19:00 and 23:00, Monday to Friday.
• You have experience in Care (HCA, support worker, etc.) – advantageous.
• You are committed to patient care.
• You are an effective communicator and empathetic with others in what can often be emotional circumstances.
• You are physically fit for patient handling and moving.
• You can pass an Enhanced DBS check (company funded).
• You have a natural flair for team working and collaboration.
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