At a Glance
- Tasks: Support service users in transport to healthcare facilities, ensuring safety and care.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.44 per hour, enjoy life assurance, health consultations, and paid holidays.
- Other info: Full training provided; dynamic role with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Full UK driving licence and a passion for patient care required.
We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Guildford, Surrey.
We are looking for enthusiastic, care focused individuals, to join our Safe Care Division(Secure Mental Health),if you're passionate about people and feel you want to make a difference then consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role.
This is a full time role of 37.5 hours per week across the full Monday to Sunday.(Please only apply if you can commit to these hours)
Some of the benefits can you expect:
- £13.56 Per Hour
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Main Duties:
- Working as part of a team to support the service user on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Supporting challenging service users, who may need physical intervention.
- Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
- Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean, and tidy.
Successful candidates will have:
- Full manual UK driving licence.
- Committed to patient care and the ability to build a rapport with patients.
- An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling, moving and occasionally, patient restraint when required.
- Able to problem solve and identify keys changes in patients’ behaviour whilst working demanding situations.
About Us:
EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.
EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.
#J-18808-Ljbffr
Ambulance Care Assistant - Mental Health in Guildford employer: EMED Group
EMED Group is an exceptional employer that prioritises the well-being of both its employees and the community they serve. With a strong focus on compassionate care, our supportive work culture fosters professional growth through ongoing training and development opportunities. Located in Burgess Hill, we offer a rewarding environment where you can make a meaningful impact while enjoying a flexible rota and a collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant - Mental Health in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and ambulance care sectors. Attend local events or join online forums where you can connect with professionals. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Prepare for those interviews! Research common questions for Ambulance Care Assistant roles and practice your responses. Think about your experiences that showcase your communication skills and ability to handle challenging situations.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share why you want to work in secure mental health and how you can make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities in one place, making it easier for us to help you land that dream job!
We think you need these skills to ace Ambulance Care Assistant - Mental Health in Guildford
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in challenging situations.
Highlight Relevant Experience:Make sure to mention any previous experience you have in care or support roles. If you've worked with vulnerable individuals or in mental health settings, we want to hear about it! This will help us see how you can fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with EMED Group.
How to prepare for a job interview at EMED Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Ambulance Care Assistant in Secure Mental Health. Familiarise yourself with the key duties like supporting service users, liaising with police, and ensuring safe transport. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As this role involves working with vulnerable individuals and professionals, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in challenging situations. This could be from previous jobs or even volunteer experiences where empathy and clarity were key.
✨Highlight Teamwork Experience
Teamwork is essential in this position, so be ready to discuss your experience working in teams. Think of specific instances where you collaborated successfully with others, especially in high-pressure environments. This will illustrate your ability to work well with colleagues and support service users effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle difficult behaviours. Practice responding to hypothetical situations related to patient care and mental health challenges. This will help you think on your feet during the interview and showcase your critical thinking skills.
