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- Tasks: Help transport and care for patients in need, making a real difference every day.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.21 per hour with flexible bank hours and provided uniform.
- Why this job: Experience a rewarding role that values teamwork, empathy, and community impact.
- Qualifications: Must have a full UK driving licence, strong communication skills, and be physically fit.
- Other info: EMED Group promotes equality, diversity, and an inclusive work culture.
Ambulance Care Assistant (Bank)
Join to apply for the Ambulance Care Assistant (Bank) role at EMED Group. We have a fantastic opportunity to serve your local community and join the Ambulance Service as part of our Ambulance crew based in LEEDS on a bank (0 hour) contract. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day you’ll be helping someone in need, making their lives a little easier, and knowing that you make a difference provides you with a real sense of achievement.
Benefits
- £12.21 per hour
- The flexibility of a bank (0 hour) position – work when it suits you to support the needs of the business
- Uniform provided
Other Duties Include
- Transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
Qualifications
- Hold a full UK driving licence with less than 6 penalty points.
- Committed to patient care.
- Effective communicator with experience in emotional circumstances.
- A calm, considerate, careful driver.
- A natural flair for team working and collaboration.
- Physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
- Familiar with the local and surrounding area.
Our Values
- Collaborative – We work as one team with a shared purpose.
- Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
- Reliable – We do what we say we will do, we take responsibility and behave with integrity.
- Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E‑Zec Medical has enabled us to rebrand, and as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing of people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
Equal Opportunity Statement
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all. We are committed to providing services for our patients, service users, clients and community and are supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination with the aim of being truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industry
Public Health
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Ambulance Care Assistant (Bank) employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant (Bank)
✨Tip Number 1
Familiarise yourself with the local area and healthcare facilities in Leeds. Knowing the routes and locations will not only help you during the job but also show your commitment and preparedness during interviews.
✨Tip Number 2
Demonstrate your empathy and communication skills in any interactions you have with the recruitment team. Being able to connect with others, especially in emotional situations, is crucial for an Ambulance Care Assistant.
✨Tip Number 3
Highlight any previous experience in patient care or similar roles when networking or discussing your interest in the position. This can set you apart from other candidates and show that you understand the responsibilities involved.
✨Tip Number 4
Be prepared to discuss how you embody the values of EMED Group, such as collaboration and reliability. Showing that you align with their mission can make a strong impression on the hiring team.
We think you need these skills to ace Ambulance Care Assistant (Bank)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your relevant experience in patient care and your ability to communicate effectively in emotional situations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your driving licence, communication skills, and any previous experience in healthcare or support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to making a difference in people's lives. Mention specific examples of how you've demonstrated empathy and teamwork in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EMED Group
✨Show Empathy and Compassion
As an Ambulance Care Assistant, you'll be dealing with vulnerable individuals. Make sure to express your understanding of their needs and demonstrate how you can provide comfort and support during difficult times.
✨Highlight Communication Skills
Effective communication is key in this role. Be prepared to discuss your experience in communicating with patients and their families, especially in emotional situations. Share examples that showcase your ability to listen and respond appropriately.
✨Demonstrate Teamwork
This position requires collaboration with other healthcare professionals. Talk about your experiences working in teams, how you contribute to group dynamics, and your commitment to achieving shared goals.
✨Prepare for Scenario Questions
You may be asked to handle hypothetical situations related to patient care or challenging behaviours. Think through potential scenarios and how you would respond, focusing on maintaining professionalism and ensuring patient safety.