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- Tasks: Transport and assist vulnerable patients to medical appointments with care and professionalism.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Flexible hours, uniform provided, and full training with a 12.07% uplift on each hour worked.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Full UK driving licence, physical fitness, and a commitment to patient care.
- Other info: Be part of a collaborative team that values diversity and inclusion.
Ambulance Care Assistant (Bank) – EMED Group
Overview
We are looking for a dedicated Ambulance Care Assistant (ACA) to join our crew in Cambridge on a bank (0‑hour) contract. The ACA plays a vital role in helping elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities.
Key Responsibilities
- Transport service users to and from appointments and healthcare facilities.
- Assist with end‑of‑life transport and ensure empathy and professionalism.
- Communicate effectively with patients and their families.
- Lift, secure and help patients in and out of the ambulance.
- Handle hand‑overs at treatment centres, hospitals and homes.
- Transfer patients between beds, stretchers and chairs, including during medical and commercial flights.
- Deal with challenging behaviour and/or mental‑health issues.
- Maintain the ambulance’s safety, cleanliness and tidiness.
Qualifications & Requirements
- Full UK manual driving licence with fewer than 6 penalty points.
- Full UK driving licence required for bank role.
- Physical fitness for patient handling and moving.
- Commitment to patient care and an effective communicator.
- The ability to stay calm, considerate and a careful driver.
- Team‑working spirit and collaboration.
- Pass an Enhanced DBS check.
- Familiarity with the local and surrounding area.
Benefits
- 12.07% uplift on each hour worked to cover annual leave.
- Flexible bank (0‑hour) work – work when suits you.
- Uniform provided.
- Company‑funded Enhanced DBS certificate.
- Full training provided.
Our Values
- Collaborative – One team serving patients, colleagues, communities and the planet.
- Agile – Listen, learn and adapt to improve our business and ourselves.
- Reliable – We keep our promises and act with integrity.
- Empowered – Confidence and responsibility to deliver high‑quality service.
About EMED Group
The merger of ERS Medical and E‑Zec Medical has created the EMED Group – the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. We continue to develop transport services that improve health and wellbeing in local communities.
Equal Opportunity Statement
EMED Group is committed to providing equal opportunities and an inclusive, safe working culture for all. We promote equality, diversity and inclusion, and we treat all employees, patients, service users, and clients with dignity and respect. We aim to be truly representative of all sections of society and our clients, and to support a workforce where every employee feels respected, valued and able to give their best.
Location: Cambridge, England
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Ambulance Care Assistant (Bank) employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant (Bank)
✨Tip Number 1
Get to know the company! Research EMED Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! As an Ambulance Care Assistant, you'll need to interact with patients and families. Role-play common scenarios with friends or family to boost your confidence and ensure you come across as empathetic and professional.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the EMED Group team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Ambulance Care Assistant (Bank)
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your dedication to helping others. Share any relevant experiences that highlight your commitment to patient care and how you can make a difference in the lives of service users.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Ambulance Care Assistant role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your skills and experiences that are most relevant to the role without fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMED Group
✨Know Your Role
Make sure you understand the key responsibilities of an Ambulance Care Assistant. Familiarise yourself with patient transport protocols, especially how to handle vulnerable individuals and communicate effectively with them and their families.
✨Show Empathy and Professionalism
During the interview, demonstrate your ability to stay calm and considerate, especially when discussing scenarios involving end-of-life transport or dealing with challenging behaviour. Share examples from your past experiences that highlight your empathy and professionalism.
✨Highlight Teamwork Skills
Since this role requires collaboration, be prepared to discuss how you work within a team. Share specific instances where you contributed to a team effort, particularly in high-pressure situations, to show that you embody the collaborative spirit valued by EMED Group.
✨Prepare for Practical Questions
Expect questions that assess your physical fitness and handling skills. Be ready to explain how you would safely lift and secure patients, and discuss any relevant training or experience you have in patient handling or emergency situations.
