Ambulance Care Assistant (Bank) in Hereford

Ambulance Care Assistant (Bank) in Hereford

Hereford Full-Time No working from home possible
EMED Group

At a Glance

  • Tasks: Transport and assist vulnerable patients to medical appointments with care and empathy.
  • Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
  • Benefits: Flexible shifts, competitive pay, and a chance to make a real difference.
  • Other info: Be part of a diverse team dedicated to improving community health.
  • Why this job: Experience the rewarding feeling of helping those in need every day.
  • Qualifications: Full UK driving licence, good communication skills, and a commitment to patient care.

We have a fantastic opportunity for full time Bank Ambulance Care Assistants to join our team based in Hereford.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

This is a zero hour bank contract.

Please only apply if you can commit to one or more of these shift patterns.

Benefits

  • £12.71 per hour
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Access to mental health consultations.
  • Access to physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter)

Other duties include

  • Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
  • Building rapport by effectively communicating with patients and their relatives/friends.
  • Responsible for lifting, securing and helping service users in and out of the Ambulance.
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
  • Assisting service users with challenging behaviour and/or mental health illnesses.
  • Ensuring that the ambulance is kept safe, clean and tidy.

To be considered as an ACA, you will need to be

  • Committed to patient care.
  • An effective communicator and experience of communicating with others in what can often be emotional circumstances.
  • To be a calm, considerate, careful driver, with no more than six penalty points on your license.
  • To have a natural flair for team working and collaboration.
  • Be physically fit for patient handling and moving.
  • Pass an Enhanced DBS check (company funded).
  • Be able to work flexible shifts.
  • Familiar with the local and surrounding area.

To be considered for this role you must hold a valid UK (Manual) driving licence with no more than 6 penalty points.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

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Ambulance Care Assistant (Bank) in Hereford employer: EMED Group

EMED Group is an exceptional employer, offering a rewarding role as an Ambulance Care Assistant in Hereford where you can make a real difference in the lives of vulnerable individuals. With a strong commitment to employee growth, a collaborative work culture, and a focus on diversity and inclusion, EMED Group ensures that every team member feels valued and empowered to deliver high-quality patient care. Join us to be part of a dedicated team that prioritises compassion and community support while enjoying flexible working arrangements.

EMED Group

Contact Details:

EMED Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ambulance Care Assistant (Bank) in Hereford

Tip Number 1

Get to know the company! Before your interview, do a bit of research on EMED Group. Understand their values and mission, and think about how your own experiences align with them. This will help you show that you're not just another candidate, but someone who genuinely cares about their work.

Tip Number 2

Practice your communication skills! As an Ambulance Care Assistant, you'll need to communicate effectively with patients and their families. Try role-playing common scenarios with a friend or family member to build your confidence and ensure you can handle emotional situations with empathy.

Tip Number 3

Show off your teamwork skills! During the interview, share examples of how you've worked collaboratively in the past. Highlight any experiences where you’ve had to adapt quickly or support others, as this aligns perfectly with EMED Group's collaborative values.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really interested in joining our team. So, get your application in and let’s make a difference together!

We think you need these skills to ace Ambulance Care Assistant (Bank) in Hereford

Full UK Driving Licence
Physical Fitness
Empathy
Effective Communication
Team Working
Patient Handling
Flexibility

Some tips for your application 🫡

Show Your Passion for Patient Care:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in challenging situations.

Highlight Relevant Experience:Make sure to mention any previous experience you have in healthcare or customer service roles. We love seeing how your background aligns with the responsibilities of an Ambulance Care Assistant, so don’t hold back!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us get a quick grasp of what you bring to the table.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at EMED Group

Know Your Role

Make sure you understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with patient transport protocols and the importance of empathy in your role. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

Showcase Your Communication Skills

Since effective communication is key in this role, think of examples from your past experiences where you've successfully communicated with patients or their families. Be ready to discuss how you handle emotional situations and build rapport with service users.

Demonstrate Team Spirit

EMED Group values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team effort, especially in high-pressure situations, to highlight your ability to work well with others.

Prepare for Practical Scenarios

You might be asked to demonstrate your physical fitness or handling techniques during the interview. Brush up on safe lifting practices and be ready to discuss how you would assist service users in various scenarios, ensuring their comfort and safety.