Ambulance Care Assistant
Ambulance Care Assistant

Ambulance Care Assistant

Aylesbury Full-Time 25400 - 25400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
  • Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, dedicated to community health.
  • Benefits: Enjoy £12.21/hour, life assurance, 24/7 GP access, mental health support, and paid holidays.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Must have a full UK driving licence, be physically fit, and pass an Enhanced DBS check.
  • Other info: Flexible shifts available; training starts on 18th August.

The predicted salary is between 25400 - 25400 £ per year.

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We have a fantastic opportunity for Ambulance Care Assistants to join our new team based in Aylesbury

Start date for training – Monday 18th August. You must be available to start on this date.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

This is a permanent, full time role which includes weekends with shifts varying from 0500 to 0100.

What benefits can you expect?

  • £12.21 per hour.
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Access to mental health consultations.
  • Access to physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter).

Other Duties Include

  • Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
  • Building rapport by effectively communicating with patients and their relatives/friends.
  • Responsible for lifting, securing and helping service users in and out of the Ambulance.
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
  • Assisting service users with challenging behaviour and/or mental health illnesses.
  • Ensuring that the ambulance is kept safe, clean and tidy.

To be considered as an ACA, you will need to be:

  • Committed to patient care.
  • An effective communicator and experience of communicating with others in what can often be emotional circumstances.
  • To be a calm, considerate, careful driver, with no more than three penalty points on your license.
  • To have a natural flair for team working and collaboration.
  • Be physically fit for patient handling and moving.
  • Hold a valid UK manual driving licence with less than 6 points
  • Pass an Enhanced DBS check (company funded).
  • Be able to work flexible shifts.
  • Familiar with the local and surrounding area.

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Public Health

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Ambulance Care Assistant employer: EMED Group

EMED Group is an exceptional employer for Ambulance Care Assistants, offering a fulfilling role where you can make a real difference in the lives of vulnerable individuals. Located in Aylesbury, our supportive work culture prioritises employee wellbeing with comprehensive benefits including life assurance, mental health consultations, and a strong commitment to diversity and inclusion. We provide ample opportunities for professional growth and recognition, ensuring that every team member feels valued and empowered in their vital role.
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Contact Detail:

EMED Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ambulance Care Assistant

Tip Number 1

Familiarise yourself with the local area around Aylesbury. Knowing the routes and key locations can give you an edge during the interview, showing your commitment to the role and your ability to navigate efficiently.

Tip Number 2

Demonstrate your empathy and communication skills in any interactions you have with the recruitment team. This role requires a high level of emotional intelligence, so showcasing these traits can set you apart from other candidates.

Tip Number 3

Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations involving patients, especially those who may be vulnerable or in distress, as this will highlight your suitability for the role.

Tip Number 4

Be ready to discuss your physical fitness and any relevant experience in patient handling. Highlighting your ability to manage the physical demands of the job will reassure the interviewers of your capability to perform effectively as an Ambulance Care Assistant.

We think you need these skills to ace Ambulance Care Assistant

Empathy
Effective Communication
Teamwork
Physical Fitness
Driving Skills
Patient Handling
Adaptability
Calmness Under Pressure
Time Management
Attention to Detail
Knowledge of Local Area
Problem-Solving Skills
Compassionate Care
Flexibility in Shift Work

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of an Ambulance Care Assistant. Highlight key skills such as effective communication, empathy, and physical fitness in your application.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job. Emphasise any previous roles in care or transport, and include specific examples of how you've demonstrated the qualities they are looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention why you want to work for EMED Group specifically and how you can contribute to their mission of providing excellent service.

Prepare for Pre-Employment Checks: Be ready to provide your full employment history and pass an Enhanced DBS check. Gather necessary documents in advance to streamline the process if you are invited for an interview.

How to prepare for a job interview at EMED Group

Show Your Empathy

As an Ambulance Care Assistant, you'll be dealing with vulnerable individuals. Make sure to express your understanding and compassion during the interview. Share examples of how you've handled emotional situations in the past.

Highlight Your Communication Skills

Effective communication is key in this role. Be prepared to discuss how you build rapport with patients and their families, especially in challenging circumstances. Use specific examples to demonstrate your ability to communicate clearly and sensitively.

Demonstrate Your Physical Fitness

Since the role requires physical handling of patients, it's important to convey your fitness level. You might want to mention any relevant experience or activities that showcase your physical capabilities, such as sports or previous roles that required physical strength.

Familiarise Yourself with the Area

Knowing the local area can be a big advantage. Research the routes and healthcare facilities in Aylesbury. During the interview, you can mention your familiarity with the area, which shows your commitment and preparedness for the role.

Ambulance Care Assistant
EMED Group
E
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