At a Glance
- Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
- Company: EMED Group is the largest Patient Transport and Care Partner to the NHS, dedicated to community health.
- Benefits: Enjoy life assurance, 24/7 GP access, mental health support, and a pension scheme.
- Other info: Flexible shifts available; join a team that values collaboration and diversity.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Full UK driving licence, good physical fitness, and a commitment to patient care required.
The predicted salary is between 25000 - 35000 £ per year.
Do you want a job that genuinely helps people?
We’re looking for kind, reliable and compassionate people to join our Ambulance Care Assistant (ACA) team in Swindon (SN1). This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities.
Full Time | 4 days a week (Mon-Sun/10hr shifts) | 40 hours per week | Shifts between 05:00am - 00:00am
An ACA is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
You’ll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently, so it is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling.
Other duties include:
- Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times
- Building rapport by effectively communicating with patients and their relatives/friends
- Responsible for lifting, securing and helping patients in and out of the Ambulance
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
- Ensuring that the ambulance is kept safe, clean and tidy
You don’t need previous ambulance experience, we provide full training.
You can view our day in the life video here: https://www.emedgroup.co.uk/video-portal/#featured-video-4
What benefits can you expect?
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
We'd love to hear from you if:
- You hold a valid UK manual driving licence, (6 points maximum)
- You are able to work flexible shifts between 05:00am and 00:00, Monday to Sunday (with notice)
- You have experience in Care (HCA, Support worker, etc) - advantageous
- You are committed to patient care
- You are an effective communicator and empathetic with others in what can often be emotional circumstances.
- You are physically fit for patient handling and moving.
- You can pass an Enhanced DBS check (company funded).
- You have a natural flair for team working and collaboration
About Us:
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Ambulance Care Assistant in Swindon employer: EMED Group
EMED Group is an exceptional employer, offering a fulfilling role as an Ambulance Care Assistant in Swindon, where you can make a real difference in the lives of vulnerable individuals. With a strong commitment to employee wellbeing, we provide comprehensive benefits including life assurance, mental health support, and a recognition scheme that celebrates long service. Our collaborative and inclusive work culture fosters personal growth and empowers you to deliver high-quality patient care while being part of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant in Swindon
✨Tip Number 1
Familiarise yourself with the local area in Swindon and its surroundings. Knowing the quickest routes to hospitals and medical facilities can give you an edge during the interview, showing your commitment to patient care.
✨Tip Number 2
Demonstrate your communication skills by engaging in conversations with people from various backgrounds. This will help you build rapport and show that you can handle emotional situations effectively, which is crucial for an Ambulance Care Assistant.
✨Tip Number 3
Highlight any previous experience in healthcare or customer service roles during your discussions. Even if it's informal, sharing stories about how you've helped others can illustrate your dedication to patient care.
✨Tip Number 4
Be prepared to discuss your physical fitness and ability to handle patients safely. Consider practicing some basic patient handling techniques or discussing relevant experiences to demonstrate your capability in this area.
We think you need these skills to ace Ambulance Care Assistant in Swindon
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your commitment to patient care and any relevant experience in your application.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, driving experience, and physical fitness, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping others and your ability to work in emotional situations. Mention specific examples from your past that demonstrate your empathy and teamwork.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EMED Group
✨Show Your Empathy
As an Ambulance Care Assistant, you'll be working with vulnerable individuals. During the interview, demonstrate your ability to empathise and communicate effectively, especially in emotional situations. Share examples from your past experiences where you provided support or comfort to someone in need.
✨Highlight Your Driving Skills
Since a full UK driving licence is essential for this role, be prepared to discuss your driving experience. Mention any relevant qualifications or training you've completed, and reassure them of your calm and careful driving style, especially when transporting patients.
✨Demonstrate Teamwork
The role requires collaboration with colleagues and healthcare professionals. Be ready to talk about your experiences working in teams, how you handle conflicts, and your approach to building rapport with others. This will show that you can contribute positively to their team environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging behaviours. Think of specific situations you've encountered in previous roles and how you managed them. This will help illustrate your readiness for the demands of the job.
