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For Companies At a Glance
- Tasks: Help transport and care for patients, making a real difference in their lives.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy paid holidays, life assurance, flexible shifts, and access to health consultations.
- Why this job: Experience a rewarding role that values teamwork and community impact.
- Qualifications: Must be a caring communicator with a valid UK driving licence and a commitment to patient care.
- Other info: Zero hours contract with training starting on 1st September.
Overview
We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Nottingham.
Positions available at our Ashville Close base, Worksop or Mansfield.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you\’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK manual driving licence and to have a good degree of physical fitness.
Training
Training to start on Monday 9th March. You must be available to start on either of this date.
Benefits
- £12.21 ph
- Paid holiday entitlement
- 37.5 hours per week – Full Time Hours / Permanent
- Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties
- Transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
- Assisting in the transportation of end of life service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
Requirements
- Committed to patient care.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- A calm, considerate, careful driver.
- A natural flair for team working and collaboration.
- Pass an Enhanced DBS check (company funded).
- Familiar with the local and surrounding area.
- Hold a valid UK manual driving licence with less than 6 points.
- Be physically fit for patient handling and moving.
- Be able to work flexible shifts.
Our Values
Collaborative: We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile: We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable: We do what we say we will do, we take responsibility and we behave with integrity.
Empowered: We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area and healthcare facilities. Knowing the routes and locations will not only help you during the job but also impress your interviewers with your commitment to the role.
✨Tip Number 2
Demonstrate your communication skills in any interactions you have with the company. Whether it's through networking or during the interview, showing that you can effectively communicate in emotional situations is key for this role.
✨Tip Number 3
Highlight your teamwork abilities. The Ambulance Care Assistant role requires collaboration with various professionals, so be ready to share examples of how you've successfully worked in a team in the past.
✨Tip Number 4
Prepare for the Enhanced DBS check by ensuring all your documentation is in order. Being proactive about this process shows your seriousness about the position and can speed up your onboarding if selected.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Review the job description carefully and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in patient care, communication, and teamwork. Emphasise any previous roles that involved working with vulnerable individuals or in high-pressure situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to patient care. Use specific examples from your past experiences to demonstrate your suitability for the role.
Prepare for Pre-Employment Checks: Be ready to provide your full employment history and pass an Enhanced DBS check. Gather necessary documents in advance to streamline the process if you are invited for an interview.
How to prepare for a job interview at EMED Group
✨Show Your Compassion
As an Ambulance Care Assistant, empathy is key. Be prepared to share examples of how you've helped others in difficult situations, demonstrating your ability to connect with patients and their families.
✨Highlight Teamwork Skills
This role requires collaboration with various healthcare professionals. Discuss your experiences working in teams, focusing on how you contributed to achieving common goals and supported your colleagues.
✨Demonstrate Communication Skills
Effective communication is crucial in this position. Prepare to discuss how you handle emotional conversations and ensure that you can convey information clearly and compassionately to both patients and their families.
✨Know the Local Area
Familiarity with the local area is important for navigating efficiently. Research the Nottingham region and be ready to talk about your knowledge of key locations, which will show your preparedness for the role.
