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- Tasks: Transport service users to medical appointments and provide compassionate support.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.21p/h, enjoy life assurance, mental health support, and flexible shifts.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Valid UK driving licence and strong communication skills required.
- Other info: Dynamic role with opportunities for personal growth and recognition.
The predicted salary is between 25000 - 30000 £ per year.
We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Hailsham.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.
This is a full-time role working 4 days out of 7 with shifts scheduled between 05:30am and 11:30pm. Shifts will be on a rota. Please only apply if you can work these hours.
What benefits can you expect?
- £12.21p/h
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other duties include:
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
To be considered as an ACA, you will need to be:
- Hold a valid UK manual driving licence.
- Be able to work flexible shifts. Our operational hours are between 05:30am and 00:30am, Monday to Sunday so you will need to work various shifts within these hours (with notice)
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- Be physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
About Us:
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50+ depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
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Ambulance Care Assistant employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Get to know the company! Research EMED Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the Ambulance Care Assistant role. Think about scenarios where you've demonstrated empathy and effective communication, as these are key skills for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the EMED Group family!
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in a role like the Ambulance Care Assistant.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we're looking for, like effective communication and physical fitness for patient handling.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively in emotional situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at EMED Group.
How to prepare for a job interview at EMED Group
✨Know Your Role
Make sure you understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the key tasks, like transporting service users and providing emotional support. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate empathy during your interview. Share examples from your past experiences where you've had to communicate effectively in emotional situations. This will highlight your ability to connect with patients and their families.
✨Be Ready for Shift Work
The job requires flexibility with shifts, so be prepared to discuss your availability. Mention any previous experience with shift work or how you manage your time effectively. This shows that you're ready to commit to the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture or training opportunities. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values, especially regarding diversity and inclusion.
