Field Service Engineer

Field Service Engineer

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Maintain and repair locomotives, ensuring safe and reliable operations.
  • Company: Join Progress Rail Locomotive Europe, a leader in locomotive manufacturing and maintenance.
  • Benefits: Competitive salary, company van, and continuous training opportunities.
  • Other info: Supportive team environment with opportunities for personal development.
  • Why this job: Work hands-on with cutting-edge technology and make a real impact in the rail industry.
  • Qualifications: Engineering apprenticeship or equivalent experience, driving license, and locomotive maintenance experience.

The predicted salary is between 31500 - 38500 £ per year.

Do you enjoy working hands on? Do you have a passion for troubleshooting? Do you pride yourself in your technical knowledge and communication skills?

As a Field Service Engineer, you will be instrumental in maintaining the customer's locomotive fleet to ensure safe and reliable operation, through the delivery of proactive and reactive, scheduled and unscheduled maintenance at various locations including railway sidings, depots and customer sites. You will take a proactive approach to identifying and reporting potential issues and defects that could lead to loco failure or problems with reliability. In delivering a reliable service for our customers you will take part in the on-call roster. Overnight stays may be required where work cannot be completed in a set time.

This is predominantly a lone working role where you will be expected to work autonomously using tools and procedures available to you as well as your own initiative and skillset, to ensure vehicles are reliable and accessible for the customers' services. As a Field Service Engineer you will be supported by a friendly and dedicated team and approachable managers who care about every team member and provide individual self-development through continuous training.

The Field Service Engineer role includes:

  • Carrying out scheduled maintenance, repair, overhaul, modification and fault-finding activities.
  • Responding to the customer's unscheduled events in a rapid & efficient manner while delivering high standards of engineering workmanship, to include detailed reports and documentation.
  • Complete modifications and special checks within the scheduled maintenance.
  • Acting as a role model with a safety mindset exemplifying the company's QHSE Policies and Core values.
  • Building productive and effective working relationships with company staff, peers and customers.
  • Partaking in a 24/7 on-call roster to provide out of hours support to the customer. You will cover 1 week in 10 for nights and 1 week in 10 for days (including weekends).
  • Contribute with key stakeholders to help build a reliable fleet.
  • Ensuring all work is documented correctly through our maintenance management system.

Successful Field Service Engineer candidates will be able to demonstrate the following:

Qualifications

Essential:

  • Engineering Advanced Apprenticeship or equivalent experience
  • BTEC National Certificate / ONC in Engineering or European equivalent.
  • Driving license
  • Prior experience maintaining and repairing diesel electric locomotives
  • Experience working with Class 66 and Class 69

Desirable:

  • Emergency First Aid
  • Designated Person
  • Personal Track Safety

Competencies/Experience

  • Proven record of working effectively with Diesel engineering technology, associated systems and controls.
  • Relevant experience gained in similar position/similar locomotive and familiar with Company products.
  • Ability to meet people with ease and confidence, understanding and accommodating the customers' needs.
  • Ability to self-start and proactively deliver the service.
  • Strong communicator, able to foster relationships at all levels with both customers and peers.
  • Able to be assertive and make decisions in a timely manner, but remain non-confrontational when handling or involved in conflict situations.
  • A safety-first mindset.
  • A logical, analytical, and objective approach to problem solving and fault diagnosis.
  • Detail focused with a disciplined and detailed approach to task completion.
  • Understand the safety culture within the UK rail industry and how maintenance impacts on delivering safety.
  • Reasonable IT skills with a knowledge of Microsoft Office.
  • A flexible approach and attitude to working hours that are out of normal hours of work.

About the Company: Progress Rail Locomotive Europe is a subsidiary of Caterpillar, specialized in manufacturing, maintaining and overhauling diesel-electric locomotives across the world. For more than half a century Progress Rail Locomotive Europe has hauled freight and passengers, powered ships, and generated electricity for over 100 countries around the globe. Becoming a part of Progress Rail Locomotive Europe means becoming a part of a challenging and bright future in our global marketplace.

Equal Opportunities Statement: Progress Rail Locomotive Europe are committed to providing an inclusive and welcoming workplace for all. We encourage applications from all sections of the community. If you require any assistance with the application or selection process, please reach out to the Recruiter to discuss.

To apply please send your CV.

Field Service Engineer employer: EMD (Electro-Motive Diesel)

Progress Rail Locomotive Europe is an exceptional employer, offering a supportive work culture where Field Service Engineers can thrive through continuous training and development. Located in the picturesque South East of England, employees benefit from a competitive salary, a company van, and the opportunity to work autonomously while being part of a dedicated team that values safety and innovation. With a commitment to inclusivity and employee well-being, Progress Rail fosters a rewarding environment for those passionate about engineering and customer service.

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Contact Details:

EMD (Electro-Motive Diesel) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer

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We think you need these skills to ace Field Service Engineer

Troubleshooting
Technical Knowledge
Communication Skills
Scheduled Maintenance
Fault-Finding
Engineering Workmanship
Safety Mindset

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at EMD (Electro-Motive Diesel) a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to EMD (Electro-Motive Diesel) specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at EMD (Electro-Motive Diesel)

Brush Up on Core Engineering Principles

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Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

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Know Your Tools and Software

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