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For Companies At a Glance
- Tasks: Coordinate daily operations and enhance customer service experiences in a professional environment.
- Company: EMCOR UK revolutionises facilities management with a focus on people and innovation.
- Benefits: Enjoy 25 days holiday, health cash plan, gym discounts, and paid volunteering days.
- Why this job: Join a diverse team dedicated to creating better workplaces and making a positive impact.
- Qualifications: GCSEs in English and Maths; strong communication and organisational skills required.
- Other info: Flexible working and opportunities for personal growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Duties/Responsibilities
Location: Salford, Manchester
Working Hours: 0900 to 1700 Monday to Friday
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, \”One Data World,\” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
The post holder will be primarily responsible for the day-to-day operational delivery of the Customer Service Experience, ensuring exceptional customer interaction in a professional environment, constant service improvement, and development – leaving all staff, visitors, and members of the public with a positive, professional, and lasting impression of the site and services.
To support and coordinate all FM services within their designated floor or department, ensuring that the area is set up and ready for business, allowing the customers to focus on delivering their key objectives.
Duties: A varied and interesting workload that will draw on your excellent communication and collaboration skills. Please see the detailed job description for more information.
- Administration
- Health and safety
- Audits
- Teamwork
- Meeting room management
Person Specification
- Experience of working in a corporate or creative environment and communicating effectively at all levels of the organisation
- Educated to GCSE standard with passes in English & Math\’s
- Good planning, organisational, and communication skills with attention to detail
- Excellent interpersonal skills
- Excellent written and spoken communication skills
- Be confident, approachable & self-motivated
- Able to work under pressure and meet deadlines
- Must be flexible and a sense of teamwork is essential
- Excellent client relationship-building skills
- Ability to work within a team but self-motivated to work unsupervised when required
- Ability to work under pressure to balance conflicting deadlines
- Good Health and Safety knowledge (Health and Safety ISOH/Nebosh qualification desirable)
- Self-motivated, resourceful, and resilient
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Additional Benefits
- Industry-leading maternity & paternity policies
- Refer a friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive learning & development opportunities, including opportunities for progression
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing, and breakdown cover
- Bike To Work Scheme
- Health cash plan – Benefits covered include optical, physiotherapy, and health & wellbeing
- Dental scheme
- Access to health assessments
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal, and Financial queries
#J-18808-Ljbffr
Workplace Support Co-ordinator - Tier 1 sites employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Support Co-ordinator - Tier 1 sites
✨Tip Number 1
Familiarise yourself with EMCOR UK's values and mission. Understanding their commitment to creating a better world at work will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in customer service and teamwork. Since the role focuses on exceptional customer interaction and collaboration, be prepared to share specific examples of how you've successfully worked in a team to enhance customer experiences.
✨Tip Number 3
Brush up on your health and safety knowledge. Given that the role mentions good health and safety knowledge as desirable, being able to discuss relevant qualifications or experiences can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your organisational skills. The role requires excellent planning and attention to detail, so think of instances where you've successfully managed multiple tasks or projects under pressure, demonstrating your ability to balance conflicting deadlines.
We think you need these skills to ace Workplace Support Co-ordinator - Tier 1 sites
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Workplace Support Co-ordinator position. Tailor your application to highlight how your skills and experiences align with the specific duties mentioned.
Highlight Relevant Experience: Emphasise any previous experience in customer service or facilities management, particularly in corporate environments. Use specific examples to demonstrate your communication skills, teamwork, and ability to work under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention EMCOR UK's commitment to creating a better world at work and how you can contribute to this mission through your skills and experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at EMCOR UK
✨Research EMCOR UK
Before your interview, take some time to learn about EMCOR UK and their approach to facilities management. Understanding their values, mission, and the services they provide will help you align your answers with what they prioritise.
✨Showcase Your Communication Skills
As a Workplace Support Co-ordinator, excellent communication is key. Be prepared to demonstrate your interpersonal skills through examples of past experiences where you effectively communicated with clients or team members.
✨Highlight Your Organisational Abilities
The role requires good planning and organisational skills. Share specific instances where you successfully managed multiple tasks or projects, showcasing your ability to work under pressure and meet deadlines.
✨Emphasise Teamwork and Flexibility
Since teamwork is essential for this position, be ready to discuss how you've collaborated with others in previous roles. Also, mention your flexibility and adaptability in dynamic environments, as these traits are highly valued by EMCOR UK.
