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- Tasks: Coordinate and administer training for BBC employees, ensuring alignment with learning goals.
- Company: Join EMCOR UK, a leader in employee development and diversity.
- Benefits: Enjoy competitive pay, extensive benefits, and opportunities for personal growth.
- Why this job: Make a real impact on employee development while working in a dynamic environment.
- Qualifications: Experience in administration, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Flexible work culture with a focus on inclusivity and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Purpose
Reporting to the Training Manager, responsible for providing coordination and administration resource to the BBC account. Working closely with the central Learning & Development team to ensure that all training is aligned with client requirements, EMCOR UK’s learning and development and business strategies, company goals and enhances employee skills to support professional development. Monitoring training compliance and updating the business online learning management system to ensure training activities are correctly recorded.
Duties:
- Training Matrix & Reporting: Collaborating with the Training Managers and senior leadership teams to assess training needs and create and maintain a comprehensive training matrix and structured training plans for all BBC employees. Maintain records of employee training and certification status, preparing reports on training activities and results as required.
- Training Authorisation: Advising and guiding BBC employees on available programmes. Manage learning requests for BBC employees. Direct all training requests through the automated link to the central L&D Smartsheet. Working with central L&D team to ensure correct authorisation routes are up to date. Complete training support agreement forms to align with current practices and authority routes, including qualifications requests. In the event of leavers, work with the central HR and L&D teams to recover any funding costs as per terms of the agreements.
- New Starter Induction: Supporting Training Manager to ensure all new starters receive a comprehensive induction programme. Working with BBC HRBP and central Recruitment teams to ensure all new starters attend monthly virtual Corporate Welcome sessions, reporting on attendance levels and tracking down those employees who fail to attend (supporting their attendance at another date).
- Programme Coordination: Working with the central L&D team to plan, schedule and coordinate any internally and externally delivered training sessions for BBC employees, ensuring minimal disruption to business operations. Liaise with BBC event staff to book training facilities on-site. Ensure that on-site catering is arranged for site-based training events, workshops, roadshows and L&D events. Preparation and dissemination of pre and post course training materials and handouts for internal training sessions. Manage attendance records and record these on individual Kallidus Learn profiles. Ensure feedback evaluations are completed after each programme. Manage attendance of BBC employees to ensure full attendance on booked and scheduled programmes, avoiding late cancellations and no-shows. In conjunction with the central L&D team and Head of Soft Services, coordinate and organise BICSc training sessions for internal trainers, assessors and cleaning operatives. Working with central L&D, ensuring any site-based training and meeting rooms are prepared and ready to receive organisers, facilitators and delegates. Provide / facilitate a meet and greet service for trainers and delegates when on-site, showing them to their rooms and facilities. Manage communication of upcoming training programmes to EUK BBC staff. Ensure central L&D team are kept up to date with any activities.
- Ad-hoc: Working with Training Manager and other BBC Training Coordinator/s to cover absence or during busy periods. Provide support at learning events/workshops as required. Other duties as required.
About the role:
- Skilled in design and delivery - experience needed.
- Proven experience in a busy, administration and coordination role, with a focus on customer service.
- Strong organisational and project management skills.
- Experience in programme coordination and scheduling.
- Proficiency in using Microsoft Word, Excel and PowerPoint skills essential.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Excellent attention to detail.
- Excellent written and verbal English skills essential.
- Ability and confidence to work well and communicate with all levels.
- Proactive and self-motivated, comfortable working without constant day to day management.
- Flexibility and ability to respond and adapt to changing priorities.
- Good influencing and communication skills.
- Ability to identify gaps in training and propose solutions to improve learning and development outcomes.
- Positive attitude and advocacy of learning and development.
- Professionalism in handling confidential employee information.
- Collaborative approach to working with colleagues and teams.
- Familiarity with Learning Management Systems (LMS) and eLearning platforms useful.
Other Factors:
- This role is site and office-based.
- Responsible for delivering coordination service for around 350 employees working across BBC.
- UK-wide travel is required across BBC sites.
- Full, clean driving licence is essential.
Person Specification:
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
EMCOR UK benefits:
- Industry leading maternity & paternity policies.
- Refer a friend scheme – worth £500 per referral.
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
- Extensive learning & development opportunities, including opportunities for progression.
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover.
- Bike To Work Scheme.
- Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing.
- Dental scheme.
- Access to health assessments.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
Training Specialist - BBC employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist - BBC
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the BBC and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the BBC's training programmes and values. Show us that you understand their mission and how your skills align with their goals.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to training coordination and employee development. We want to see your confidence shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you're genuinely interested in the role.
We think you need these skills to ace Training Specialist - BBC
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Training Specialist role. Highlight your relevant experience in administration and coordination, and show how your skills align with the BBC's training needs.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've successfully managed multiple projects or training programmes in the past. We want to see your project management prowess!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EMCOR UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as coordinating training sessions and maintaining training records. This will help you demonstrate how your skills align with what the BBC is looking for.
✨Showcase Your Organisational Skills
As a Training Specialist, you'll need strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple projects or coordinated events. Highlight your attention to detail and how you ensure everything runs smoothly.
✨Be Ready to Discuss Learning Management Systems
Since familiarity with Learning Management Systems (LMS) is beneficial for this role, be prepared to discuss any experience you have with LMS or eLearning platforms. If you don’t have direct experience, research common systems and be ready to talk about how you would adapt to using them.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, so practice articulating your thoughts clearly. Be ready to discuss how you've communicated with various stakeholders in previous roles, especially in a training or development context. This will show that you can liaise effectively with both employees and management.
