Technical Supervisor (Thames Water)

Location: North London (Mobile Role)

Salary: up to £50,000 + On Call Payments + Overtime + Flex Benefits

Hours: 08:00 – 17:00 Mon-Fri

Contract: Permanent Full Time

Benefits: 25 days holidays + Bank holidays + Holiday Buy Scheme - up to 5 days, Discount Shopping, Gym, Days Out, Extensive Learning & Development opportunities - including opportunities for progression.

About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future.

Job Purpose: To provide technical support and supervise the delivery of all hard service, fabric and porterage delivery across the account. This is a mobile role covering the North London area.

What you’ll do:

• The successful candidate will be responsible for all hard service and fabric delivery, ensuring the required contractual standards are achieved according to the contract service Level agreements (including the management and supervision of all work carried out by subcontractors).
• Deputise for the Facilities Manager in their absence, assisting in the co-ordination of all service delivery across the site (including the management of the soft services to ensure the required standards are met and achieved according to the contract service level agreements).
• Support the teams across the contract as required.
• Ensure all reactive and planned maintenance tasks are conducted according to the requisite standards across the site and are completed in line with the contract service level agreements.
• Ensure the PPE mandate is adhered to by the whole team (including subcontractors).
• Provide technical support to the site team as required.
• Ensure full compliance with all EMCOR policies and procedures at all times.
• Undertake the daily planning of the teams work schedule to ensure full compliance is achieved and maintained.
• Oversee the execution of reactive works and prioritise accordingly to ensure full compliance is achieved and maintained.
• Organise the completion of preventative maintenance works for the site according to contractual requirements.
• Deputise for and provide assistance to the site FM.
• Oversee the compliant completion of tasks for soft services as and when required.
• Manage sub-contractors effectively to ensure all procedures are adhered to and work is carried out in a safe and compliant manner.
• Provide management and leadership support for the site team, including appraisals, training and development.
• Prepare variable work documentation, including obtaining subcontractor and material quotations and calculating labour requirements and cost.
• Assist in ensuring the overall compliance of the site, including preparation and participation in technical and quality audits and completion of any corrective actions according to timescales set.
• Conduct regular audits of all procedures (COSHH, ladder logs, PPE inspections, toolbox talks).
• Assist in the management and supervision of project work as required.
• Monitor energy consumption across the site and act on anomalies to maximise efficiencies. Report on anomalies as required.
• Provide innovative methods of improving energy consumption across the site.
• Develop client relationships across the account and ensure client satisfaction at all times.
• Provide cover for other sites across the account as required.

Who You’ll Be:

• Demonstrable evidence of technical qualifications, completion of a technical apprenticeship very advantageous.
• Good IT skills including Word, Excel and Power Point.
• A good level of interpersonal and customer relationship skills.
• Strong organisation, prioritisation and communication skills. Ability to work to time constraints and prioritise tasks according to the needs of the business.
• Good leadership, motivational and communication skills are required.
• Innovative and focused on continuous improvement.

EMCOR UK Benefits:

• At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique.
• We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
• We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
• Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
• Join us in building a better world at work.
• Industry leading maternity & paternity policies.
• Refer a friend scheme – worth £500 per referral.
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
• Extensive learning & development opportunities, including opportunities for progression.
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover.
• Bike To Work Scheme.
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing.
• Dental scheme.
• Access to health assessments.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.