Maintenance Planner - 12 month FTC in Stevenage

Location: Stevenage - site based role

Salary: £30,000 per annum

Working Hours: 8 am to 5 pm - Monday to Friday

Contract Type: Full Time (40 hours per week) - Fixed Term Contract for 12 months

About the role

In this role, you will be responsible for planning and coordinating facility work programmes via the Asset Management System, covering planned, reactive, and contracted tasks. In summary, the duties include developing schedules, prioritising work, managing resources, and liaising with facilities management for approvals. The role involves tracking progress, updating plans, issuing work dockets, and ensuring stakeholders are informed. Additional tasks include collecting customer feedback, supporting team cover, and maintaining health, safety, and environmental standards.

What you'll do:

• Through the use of the Asset Management System, define the forthcoming works programmes. This is to incorporate (but is not limited to) all planned, breakdown, new work and contracted tasks.
• Development of the proposed plan, evaluating materials and resource requirements, the relative priority of tasks and ensuring that activities do not conflict.
• Gain and record actions and approvals for the plan by liaison with the facilities management through planning meetings.
• Undertake the processing and chasing up of work packages, through close liaison with Management and Supervisors to meet the requirements of the Facility Plan, ensuring that records are closed-out.
• Print off appropriate work dockets as and when required, and pass these on to the appropriate WSO (Work Supervising Officer).
• Ensure that all outstanding work is monitored and reviewed and that WSOs, Managers and end users are informed of progress on a regular basis. Any changes are to be fed into the revised plan and communicated to the facilities so they understand and accept the revisions to the plan.
• Undertake customer satisfaction questionnaires of completed works and record the feedback. Where the feedback is negative, forward to the appropriate manager for further action.
• Cover leave and absences of other facilities co-ordinators as and when the need arises and carry out any duties as required by the facilities co-ordinator Team Leader.
• This is not a safety related post, however the incumbent will carry out the activities of the post in a way such as to maintain, as far as is reasonably practicable the health, safety and welfare of company personnel and others and to safeguard the condition of the environment as required by the company safety manual.

Who you'll be:

• The ability to establish, implement and monitor high standards of excellence in areas of operational planning.
• Practical experience in an operational environment is preferable. Knowledge of planning tools is required and the candidate must be computer literate, have project planning abilities and be a good communicator (including presentation skills).
• Be able to demonstrate related experience in a helpdesk / planning environment.
• A sound knowledge of customer skills, negotiation and management.
• Ability to be resilient under pressure and be able to converse confidently with staff, suppliers and customers at all levels.
• Smart, presentable appearance.
• Personable and approachable.
• Must be SC Cleared.
• The individual must be willing to undergo DV clearance.

EMCOR UK benefits

• 25 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.