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- Tasks: Ensure safety and security for visitors and staff while providing excellent customer service.
- Company: EMCOR UK transforms facilities management with innovation and a focus on people.
- Benefits: Enjoy flexible working, generous holiday schemes, and wellness benefits like gym discounts.
- Why this job: Join a diverse team dedicated to creating better workplaces and making a positive impact.
- Qualifications: Must have SIA licence, customer service experience, and be reliable and approachable.
- Other info: Opportunities for personal development and a supportive work environment await you.
The predicted salary is between 24000 - 36000 £ per year.
Security Officer – Reading, Slough & West London
- Security Officer – Reading, Slough & West London
Duties/Responsibilities
Relief Security officer for Reading, Slough & West London, Driving license essential, access control, incident reporting. The successful candidate will be covering both Corporate and Operational sites.
Location:Relief Security Officer Reading, Slough & West London
Working hours: Relief Shifts -4 out 7 shifts per week 48 hours per week
Contract Type: Perm Full Time
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, \”One Data World,\” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role overview:
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
What you\’ll do:
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- To be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required
Person Specification
Who you\’ll be:
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication required to meet deliverables of role
- Experience of using IT software (Word, Teams, Outlook)
- Reliable, punctual and approachable.
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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Security Officer - Reading, Slough & West London employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Reading, Slough & West London
✨Tip Number 1
Familiarise yourself with the specific duties of a Security Officer, especially in relation to access control and incident reporting. Understanding these responsibilities will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills, as this role requires a strong commitment to providing excellent service. Think of examples from your past experiences where you successfully handled customer interactions.
✨Tip Number 3
Make sure you have all necessary qualifications, such as your SIA licence and first aid certification, ready to discuss. Being prepared to show that you meet these requirements can set you apart from other candidates.
✨Tip Number 4
Research EMCOR UK’s values and mission, particularly their focus on safety and customer collaboration. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Security Officer - Reading, Slough & West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles, customer service skills, and any specific qualifications like SIA licences. Use keywords from the job description to align your CV with what EMCOR UK is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and customer service. Mention your understanding of the role's responsibilities and how your background makes you a great fit for the position.
Highlight Relevant Qualifications: Clearly list your SIA licences, first aid qualifications, and any other relevant certifications. Make sure these are easy to find in your application, as they are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EMCOR UK
✨Showcase Your Customer Service Skills
As a Security Officer, you'll need to demonstrate a strong commitment to customer service. Prepare examples of how you've provided excellent service in previous roles, and be ready to discuss how you would handle various situations with professionalism and courtesy.
✨Familiarise Yourself with Security Protocols
Make sure you understand the key responsibilities of a Security Officer, including access control and incident reporting. Research common security protocols and be prepared to discuss how you would apply them in real-life scenarios during the interview.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, as you'll need to use communication tools like radios and phones. Be ready to provide examples of how you've successfully communicated in past positions.
✨Highlight Your Flexibility and Reliability
The job requires a flexible approach to daily duties and the ability to work under pressure. Be prepared to discuss instances where you've adapted to changing circumstances or managed multiple tasks effectively, showcasing your reliability and punctuality.
