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- Tasks: Provide flexible security support across various sites in West London.
- Company: Join EMCOR UK, a leader in security services with a commitment to diversity.
- Benefits: Enjoy 22 days holiday, health plans, and extensive learning opportunities.
- Why this job: Make a difference while developing your skills in a dynamic environment.
- Qualifications: SIA Licence required; customer service experience is a plus.
- Other info: Flexible hours and opportunities for progression await you!
The predicted salary is between 29000 - 38000 £ per year.
EMCOR UK is seeking a Security Officer – Mobile West London. The role will be based in West London and will require a Full UK Driving Licence.
Role Overview:
Salary: £34,570 + Company Benefits
Working hours: Flexible 48 hours per week (4 out of 7) to include days, nights and weekends
Contract Type: Perm Full Time
About the Role:
Flexible security support officers required to cover both Corporate and Operational sites around Berkshire, Surrey and West London. Duties will include front of house, security control room assistance, access control, incident reporting and completing both internal and external patrols where required.
Responsibilities:
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Always display excellent situational awareness.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- To be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required
Requirements:
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication required to meet deliverables of role
- Experience of using IT software (Word, Teams, Outlook)
- Reliable, punctual and approachable.
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
Benefits:
- 22 Days holidays + Bank holidays
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan – Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries.
EMCOR UK is an equal opportunities employer and welcomes applications from all backgrounds and experiences.
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Security Officer - Mobile West London employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Mobile West London
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those working at EMCOR UK. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you've demonstrated excellent customer service or handled incidents effectively.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during your conversations. It’s all about proving you’re the right fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Security Officer - Mobile West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight your relevant experience, especially in customer service and security. We want to see how your skills match what we're looking for!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your SIA licence and any relevant qualifications. We love a personal touch!
Showcase Your Communication Skills: Since written and verbal communication is key for this role, make sure your application is clear and professional. We appreciate good grammar and structure, so take your time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EMCOR UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the specific duties mentioned in the job description, like access control and incident reporting. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires a high level of customer service, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you handled difficult situations or provided exceptional service, as this will highlight your suitability for the position.
✨Demonstrate Situational Awareness
During the interview, be prepared to discuss how you would handle various scenarios that may arise on the job. This could include dealing with protests or managing access control. Showing that you can think on your feet and respond appropriately will impress the interviewers.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally, as this role demands a polished appearance. Dressing smartly not only reflects your commitment to the job but also aligns with the professional image expected in security roles.