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For Companies At a Glance
- Tasks: Ensure a safe environment while delivering top-notch customer service.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy flexible hours, holiday buy scheme, and extensive learning opportunities.
- Why this job: Make a real difference in safety and security while developing your skills.
- Qualifications: SIA licence required; customer service experience is a plus.
- Other info: Diverse and inclusive workplace with great career growth potential.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
EMCOR UK – Lincoln, England, United Kingdom
Role: Security Officer – Lincoln
Contract Type: Permanent Part Time
Location: Lincoln, Enterprise House
Salary: Not specified in this excerpt
Working hours: 2 days per week
Requirements before you apply: SIA licence
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Our data-driven approach helps us optimise efficiency, manage assets, and minimise environmental impact while maintaining safety, compliance, and assurance.
Role Overview
This role will carry out daily tasks to create a safe and secure working environment for all visitors and staff, while ensuring high standards of customer service.
What You’ll Do
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Display excellent situational awareness.
- Facilitate access/egress to buildings while maintaining strong client-facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- Assist staff, guests, contractors and public bodies by providing information, directions, or answering queries in a professional manner.
- Follow all operating procedures and maintain accurate records/logs, submitting reports as instructed.
- Assist during major incidents as instructed.
- Display your SIA licence visibly when on duty.
- Participate in staff welfare or development programmes and mandatory training.
- Use communication tools (radio/phones) confidently and clearly.
- Carry out any other reasonable requests as required.
Who You’ll Be
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication skills to meet role deliverables
- Experience using IT software (Word, Teams, Outlook)
- Reliable, punctual and approachable
- Professional appearance and flexible in daily duties
- Ability to prioritise tasks and work under pressure
- Able to work alone with initiative and as part of a team
Benefits
EMCOR UK benefits include:
- Holiday Buy Scheme – up to 5 days a year
- Industry-leading Maternity & Paternity policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – internal recognition scheme with vouchers
- Extensive Learning & Development opportunities, including progression
- Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining, Car Leasing and Breakdown Cover
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan (dental, optical, physiotherapy, wellbeing)
- Employee Assistance Programme for personal, health, legal and financial support
Equality and Inclusion
EMCOR UK embraces diversity in all forms. We welcome applicants from all backgrounds and experiences and are committed to equal opportunities for employment and growth, supported by inclusive policies and practices.
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Security Officer - Lincoln employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle various situations, from managing access to dealing with emergencies. This will show employers you're ready for anything!
✨Tip Number 3
Show off your customer service skills! In this role, you'll be interacting with staff and visitors, so highlight any experience you have in providing excellent service. A friendly approach goes a long way in making a great impression.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Security Officer position in Lincoln. Plus, it shows you're serious about joining our team at EMCOR UK.
We think you need these skills to ace Security Officer - Lincoln
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service. We want to see how you can bring a positive attitude and professionalism to the role of Security Officer.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your skills and experiences align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EMCOR UK
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at EMCOR UK. Familiarise yourself with their commitment to customer service and safety. This will help you tailor your answers to show how you can contribute to creating a secure environment.
✨Showcase Your SIA Licence
Since having an SIA licence is a requirement, be prepared to discuss your experience and qualifications related to it. Bring a copy of your licence to the interview and be ready to explain how your training has prepared you for the role.
✨Demonstrate Customer Service Skills
EMCOR UK values high standards of customer service. Think of examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to share these stories to illustrate your ability to maintain professionalism under pressure.
✨Prepare for Situational Questions
Expect questions that assess your situational awareness and decision-making skills. Practice responding to scenarios that a Security Officer might face, such as managing access during a busy event or dealing with a potential protest. This will show that you can think on your feet and prioritise safety.